Pacemaker Junior — Local services in Durand Township

I had bought a prepackaged meat product that turned out to be less then satisfactory, I called and talked to the meat manager to express my dissatisfaction figuring that he would make good on my unsatisfactory purchase, profit margin must be tight for this store cause rather then do what it takes to satisfy a customer he told me that there would be nothing they would do as far as replacement or refund! I subsequently contacted the supplier and explained the situation, which by the way, perhaps I should have done in the first place, and they very cordially agreed to make good on what I would have thought a good retailer would have done and then take it up with the supplier, I have no doubt after dealing with the supplier they'd have made it as right with pacemaker as they did with me!! It's apparent to me from my experience and reading other customer reviews customer relations isn't anything that they are overly...

I'll admit, a nearby grocery store is nice, but their prices prove that they know they are the only choice. Very friendly people, but I constantly find expired meat still in the fresh meat cooler. Produce is very often past their selling point. Prices at register are often not what they are marked at and if you're not watching, you'll end up overpaying. Most times, I understand a limited selection, but fresh bagged spinach seems to be a no-brainer to have instead of 3 varieties of 50/50 salad mix. Overall, it's good to have the store here, but it's definitely in need of work and I only go if I REALLY don't want to drive a few more minutes to...

Overall, the drive to a different store is worth the trip

The owner seems more and more like a con the more time that goes on. I got a head of lettuce the night before a gathering, by the next morning it was rotting and horrible. Same thing with meat, looking at dates many are past expiration. Then there is the "surcharge fee". At the bottom of every receipt when you check out, they add a 2% fee to the order just cause. The owner did this and claims it is because of the market, but the prices have already been adjusted up to match. You will probably save more money with the fees and costs than the cost of gas to get to a...