#77 Auto Repair, Inc. — Local services in Durham

I'm not usually one to write reviews, but this place earned it. After my dealership jerked me around for three weeks over some ABS issues...three weeks! I was pretty fed up with the whole situation.

These guys immediately got what I was dealing with. No runaround, no excuses. They jumped right in and started making calls to get my parts shipped faster. Anyone who's dealt with warranty companies knows what a headache that can be, but they handled all of it without dumping the hassle back on me. What really stood out was the communication. They actually kept me in the loop throughout the whole process instead of leaving me wondering what was happening with my car. After weeks of radio silence from the dealership, it was refreshing to work with people who understand that your car being down affects your whole life.

Professional, efficient, and they clearly know what they're doing. If you're tired of getting the runaround from other shops, give these guys a try. They've definitely earned my business...

#77 Auto Repair is amazing, fantastic, and "honest". I took my vehicle in seeking to have repair work done that another shop said that I needed done. When I went to the shop to see if they performed the type of work that I was seeking Chris the owner asked why did I think that I needed that done and said let me take a look. After taking a look at my vehicle he determined that I needed a totally different repair that I was told I needed by the other shop. After getting an estimate cost of the repair and agreeing to have the repair done I left my vehicle and Chris even took me home. The repair was done and ready next day. I was really satisfied with their Honesty, customer service, promptness, and overall attention to detail. I will definitely be returning to #77 Auto Repair for any future auto repair. I will give them 5 Star's and will definitely refer my family and friends to #77...

I can’t speak more highly of my experience at #77 Auto in Durham. After having some experiences with other “name brand” shops where I left feeling like I was either a bother or an easy target for a lot of extra work- I found #77 auto. Making an appointment online was easy. When I called to ask questions they were kind. When I showed up I was greeted warmly. I felt taken care of and they were so honest with me about what was needed. There was no upselling or sneaking. Normally taking my car to get serviced makes me feel like I have to be on guard so that I don’t get taken advantage of. But at #77 auto the vibes from every last person I encountered were warm, kind, and genuinely wanting to help. They are upfront and fair with their prices, and helped me immediately! As long as I am in Durham I will be a customer here!...