First National Acceptance Company — Local services in East Lansing

First Natl acceptance company has been sending me letters for several years regarding a note I was holding on some real estate. Last fall of 2024 I finally contacted Joe Barnes with First Natl. Initially, I was rather apprehensive about selling the note, but after my first phone conversation with him, I was leaning more towards thinking this is something I might need to seriously consider. He was extremely patient, 99% of the time when I would call he would actually answer the phone and would go over every detail with me again and again until I fully understood. He was never pushy and encouraged me to do what I felt was right. Less than a month ago, I decided to move forward and this process took less than three weeks. I will say it was one of the simplest and less stressful transactions I’ve ever completed in any form. This is an amazing company. They walk you through everything step-by-step explaining the entire process and why. I highly recommend this company and I am extremely satisfied and at peace with the decision I made to move forward and do this. Not only did they purchase the note, they contacted the other party and explain the process to them as well. While this may be their normal practice, I felt they went over and beyond in order to make sure everyone was at ease. Thank you, First Natl acceptance company, Joe Barnes, Brandon. Your knowledge, understanding and patience is very...

I was contacted by FNAC not long after I refinanced my brother's home with an offer to buy the note. Curious to see what kind of profit they'd offer me on my investment, I went to their website and filled out the forms. I was shocked and a bit insulted when their offer was not only not for a profit, it was for less than half of the original loan amount.

When I expressed my dismay (and of course refused the offer) they acted surprised and explained that was how their industry worked - buying notes at a huge discount. But who would be crazy enough to accept such a huge loss? All I can imagine is that they prey on the truly desperate, someone whose need for immediate cash is so great they have to raise the money any way they can.

And now, months after I rejected their insulting offer in no uncertain terms, they continue to contact me with the same incredibly bad terms, prompting me to write this review. I don't know where they got any positive reviews from. I really can't see someone forced by misfortune to sell on such bad terms turning around and thanking them for it. And one reviewer even said he had done business with them twice -...

We recently sold an owner financing note to First National specifically working with Malissa Richardson and Sarah Plyler and the entire process was seamless from start to finish. Their team was responsive, transparent, and extremely knowledgeable about the transaction process. They communicated clearly throughout the due diligence and closing period, ensuring that we were always on the same page and fully informed at every step.

What stood out most was their professionalism and efficiency — they delivered on every commitment and closed the deal without delays. We felt confident and supported throughout the transaction, and their attention to detail made the experience stress-free.

If you're considering selling a note or exploring seller-financed deal structures, we highly recommend working with First National . They were a reliable and trustworthy partner, and we look forward to doing business with them again...