Xfinity Store by Comcast — Local services in Edgartown

I have been wanting to write this review becase they deserve it. Working on the Island can be very hectic during the summer and having guys like Chad makes everyone's life much easier. With someone who understands Island economy and challenges that people are facing this store came to the top with customer service, knowledge about products and needs of end users. It is way better organized compared to years before when it took at least 45 minutes to replace a broken box or even more to get a new modem. Whatever was done now, it is done right and everything is more streamlined. My last visit took 10 minutes with 4 people in front of me! That is fast! Good job and keep up the good work

P.S. I tried to reply on link provided but it does not work? Please fix the link...

I went to the Xfinity store in edgartown because I was having issues setting up my phone. Chad and Stacey were the most kind, fun, and helpful people to deal with. They went above and beyond to make the experience as pain free as possible especially because I had my 4 year with me (who I might add is not always easy to bring into a store). It was quick and my daughter and I actually had a really wonderful time (imagine that going into a place with technical issues and having FUN?!?) I can’t rate my experience high enough! Chad and Stacey are THE BEST!!! I will be continuing using the Xfinity service for many years to come! Thanks again Chad and Stacey for your...

Stacey and Chad have raised the bar for customer service well above normal expectations. Always willing to take the time to see to it that questions, issues or concerns are listened to and then constructive suggestions offered to resolve any issue. Upbeat, friendly and always smiling, these two deserve strong recognition for their brand of customer service.

Heck, they even stagger lunch times between them to keep the office open at all times to the public. That's indicative of their attitude in keeping the customer...