If I could give it zeros stars I would AND very rarely do I write a bad review! First off this place was not our top pick of Kohler retailers but when we found out Ferguson’s relocated out of our area we decided to stop into Weinstein’s, even though we’ve heard the sales staff were arrogant. My husband and I wanted to order and purchase a Kohler shower surround, not a big purchase but certainly would have appreciated a price quote. The saleswoman took our information however it’s been over three weeks, she has not gotten back to us. They seem more concerned with the higher end deals. Just such a shame they would treat a local this way and obviously they are more concerned with appearance or people that “look” like...
Read moreI had a verified appointment with a sales person which was cancelled by herself. At the follow up appointment the salesperson was rushed, not familiar with the file sent by the contractor nor my information previously given. Although I understand she was newly hired her lack of knowledge of her stock items, alternatives carried by Weinstein by catalogue(verified by visiting another Weinstein) and dismissive comments she voiced about other employees was disappointing and unprofessional. Rather than admitting her limitations she blustered through with incomplete and incorrect assessments. I have dealt with Weinstein many times in several states. Be wary of this location if desirous of competent,...
Read moreWorst in customer service and satisfaction! Bought a Hudson Valley light fixture for my bath off a picture in a catalog. Nothing about it was custom. It was delivered with broken glass globes and it was not the quality that I had expected. When I tried to return it for a refund they said they wouldn't refund me any money and blamed the manufacturer. Called the manufacturer and they blamed it on Weinstein's return policy. Heard bad things about Weinstein's from a lot of people but I guess I had to find out myself. Now...
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