U.S. Customs and Border Protection - El Paso Border Patrol Station — Local services in El Paso

⭐️⭐️⭐️⭐️⭐️ I recently visited the U.S. Customs and Border Protection office for my Global Entry renewal. I would like to formally recognize the outstanding service provided by CBP Officer Gamez and CBP Officer Melissa Téllez.

Both officers exemplified professionalism, efficiency, and courtesy throughout the entire process. Officer Gamez interviewed precisely and respectfully, creating a calm and welcoming environment.

Officer Téllez was equally professional and attentive, offering clear guidance and responding to my questions with patience and care.

Their conduct reflects the highest standards of public service and speaks volumes about the integrity and dedication of the CBP team. I’m grateful for the way they carried out their duties—with both rigor and human warmth.

Thank you for making this process not only efficient but...

I wouldn't even contact these guys for border security issues. They have no phone etiquette, are very aggressive and very disrespectful. They insult citizens regarding their constitutional rights and even told me that my constitutional rights are limited / "ends where theirs starts". THESE GUYS ARE "PROTECTING" US??? Heed my warning, if you need to contact them have as much of that unfortunate event documented...

They do a job most won’t and can’t do. They rescue more people than they ever get credit for. They take care of, clean and feed children abandoned by their families at the border. Unsung heroes ridiculed by people who hide behind a computer and never help out other people in...