Metro by T-Mobile — Local services in Elkhart

They refused to help my girlfriend because I disagreed with something they said they told her she qualified for a discount but wouldn't give it to her becuz of my disagreement. Told her to call customer service and take care of it her self then on top of that they would not help her switch anything from her old device to her new one.. then on top of that I thought About switching plans for a min the guy told me it would be $325 I said ok I need to wait I don't have that he says what do you have on you I said $30. He said give me $45 and we will make it happen. I said no that's OK. So of I had $325 they would have charged that Then on top of that they charged my girlfriend $30 for a wall charger she never bought we had to go to the store and again they...

I had just recently changed my number and phone carrier to Metro and the number they gave me received multiple spam calls every single day talking 15+. So i just went to change my number and told them why and they still charged me. Why should i have to pay $20 for the annoyance of multiple spam calls a day? Js. And every time i come in there its the same female always looking angry. If you dont like your job that much, change it? Yes, custimer service jobs are suppose to come with a positive attitude, mentality, and a smile. Been doing this job...

I was charged 4.00 extra for something that wasn't explained to me last month and paid 65.00, but I went to pay my bill for this month and was only charged 61.00 and no one was able to explain why...but they only show the original bill at 57.00... I think I'll be cutting off my services with them and advise anyone else who is thinking about using their company to not do so....the clerk was rude and impatient when all she was doing was playing on her tablet...hmmm...done with Boost mobile... Very unsatisfied If I can give them a lesser...