The Cake House — Local services in Emmett Charter Township

Ok so I wasn’t going to say anything but y’all keep trying it so I have to say something now. So I regularly come to cake house. About a month ago I placed an online order for 8 infused pre rolls.. I go through the drive thru to pick it up. The guy processed my order and everything and I was on my way.. I drove about 1/2 mile down the road and something told me to check my bag. I check and there was only 7 pre rolls.. I know I wasn’t tripping so I checked my receipt that was stapled to the bag and seen I had indeed ordered 8. Now I’m baffled because how is the correct amount of what I ordered which is the 8 infused pre rolls on my receipt but only 7 are in my bag???? It was literally rung up so how does one go missing in between being rung up and given to the customer???? I didn’t try to go back because I figured I should have checked before I left but because they staple the bags shut plus give you a receipt, I didn’t think that anything would be missing. Strike 1. Strike 2: I go through drive through again today except I didn’t have an order. I usually just tell the Bud tenders to pick out a few of the infused pre rolls for me because I’m not picky. So that’s what I did today. I get home, pick one of the pre rolls out of the bag. I’m like, “this feel’s awfully light”. So I open it and there’s nothing in there. So once again, cake house got me for my paper. Even though they’re only infused prerolls, you guys shorted me twice and I come in there pretty often and even send people I know you guys’ way. I can’t keep dealing with the dishonesty. I’m not sure if it’s intentional but the fact that this happened twice now has deterred me from wanting to return and to warn others as well of my experiences and to check their bags before pulling of the property. Yes I could have said something when it happened but it would literally be my word against theirs and I didn’t feel like going through the hassle. I really like you guys’ loyalty program, but I can’t allow this to happen to me again. I work too hard for my money whether it’s $2 or $5 I want what I paid for. Very...

This is long overdue, and as stoner things go… procrastination is my forte.

That being said, roughly two weeks ago my lovely wife and I made a trip to battle creek to reap the benefits of both first time deals as well as birthday freebies offered amongst the province.

We were taken care of by a wonderful individual by the name of Alyssa (hopefully correct spelling). There was no rush, and while hard to do, she matched every bit of our excitement/love for marijuana, as well as our energy thus reflected by that fact.

Long story short. We walked out with some of the best smoke I’ve been blessed to call my own, and or be in the presence of. All at essentially half off.

If you haven’t been here yet, save up, come here for your first time, and spend your paycheck. The term “buyer’s remorse” only applies when there is a small amount of distrust in one’s own decision. The staff here will negate that fact, as good stoner’s do, by making sure that whatever you walk out with, will be well worth your time and money. They were friendly across the board without exception, happy to help, and went above and beyond.

The regulars and other customers spoke very highly of the facility and its staff, for good reason, mind you.

The selection is vastly plentiful, absurdly versatile… and with budtenders like Alyssa, who will search for one gram of Citronade…specifically… through hundreds of products… just for us…

You can be sure you will leave smiling and satisfied.

“That’s what...

Absolute best customer service I've had at any dispensary. Just about anywhere for that matter. I have severe insomnia and they were genuinely interested in helping find a way to sleep. Very knowledgeable in there products and nice selection. Unlike most places, they were not pushing us out the door, but rather making sure they provide great customer service and provide what each customer wants/needs as an individual. One visit and that's my new place to go from now on.

Above is my original statement. I have decided to take my business elsewhere. In the beginning they act like they care about you as an individual, but it's all an act for business. They didn't actually do what they say they will. I have severe insomnia, was ensured that CBN gummies would be in stock. I bought out all 3 kinds they had since then and now almost 3 weeks later, still no more in stock. And they can't even confirm if they have been ordered or not. I also got the run around with excuses on why. This is for medical purposes, not recreational. Going to find a place that will actually do what they...