BIGGBY COFFEE — Restaurant in Emmett Charter Township

I stopped in yesterday afternoon to get a couple drinks. We go up to order and the girl who took our orders would not understand what we were telling her. We kept saying we wanted a 20oz build your own blast with raspberry, coconut and boba yet they kept asking us about other drinks. Finally they repeated back the order correctly to us and we moved up to the window. The girl at the window was not very nice and we ended up waiting for about 15 minutes before we got our two drinks despite anybody being in front of us. Once we got the drink, they forgot the boba in the one we kept repeating to them. They took it back after a bit of arguing just to get the boba we paid for. Once we got the drink they were terrible. They must’ve put regular water and syrup only in our biggby blast drinks. I’m very disappointed with this location and will not be going back. I will also never recommend this location to anybody based off of our service and our drinks that were terrible. Will be talking to management about...

If there's a problem, it might be that 'Biggby Coffee' can't decide whether it's going to be 'Starbucks' or 'Dunkin' Donuts'; I think it's a little more like 'Dunkin'...' than 'Starbucks'. Anyway, what you've got there is a chain type coffee joint, or, rather a business hoping to be a chain, actually...I don't know what the business owners are aspiring to. Anyway, from my ground floor perspective, I wasn't super impressed by the coffee, at many of those fast foodish type of stops, I usually get a taste sensation of artificalness or chemicals. I suppose, if I'm hankering for a cup of morning Joe, and I'm back in Battlecreek, and it's convenient and doesn't interfere with my other plans, I might dunk back in to 'Biggby...', that's not to say it's a big on my list of must visits, nor that it's somewhere I'd want to...

Consistently the worst experience I have at any Bigby. Finally posting a review because the last time I was there was a ridiculously poor experience. I ordered a bagel sandwich (Turkey Havarti on everything, which is part of my usual order when I go to any bigby). They gave me a bagel with a cold piece of cheese. I went back inside to ask them to fix it and they laughed, tossed some turkey on it and handed it back to me (all done without gloves). On this same trip I also ordered a cafe au lait (again, my typical order). This is supposed to be a coffee with steamed milk. They gave me coffee with cream, and charged me for the au lait (which is more expensive). I've never had a good experience at this bigby, but have given it plenty of chances since it is the closest to my house. After this experience, I'll just go...