The Residence at Presque Isle Bay — Local services in Erie

Lies and Avoidance. I’m not sure where they find these people, but we are growing tired of it. I give credit of two stars because of a few care givers, but this place has really gone down hill over the past year or so. The young administrator has zero experience and it shows-he is fake and not genuine, and most of the time doesn’t respond. Want what’s promised by the admissions girl? Don’t hold your breath. “There’s a spa room” Sure is, but she doesn’t tell you it doesn’t work. She will tell you they go on outings, but there’s no bus to get them anywhere. She will tell you whatever you want to hear. Over the past year the turn over in other managers really speaks volumes- the food has changed to what looks prepackaged, and my family member has complained that even a bowl of cereal takes an hour to receive. The activities director left, and with her left excitement- she was everywhere all the time! We miss the fun surprises and genuine warmth she offered, now there is so much quiet in the building-it’s sad. One of the biggest losses was the lead nurse director- there wasn’t a time we couldn’t ask for answers and get them pretty quickly- now there is no leadership, the care aides are constantly sitting around and when you do see them they smell like weed. It just really makes you wonder what’s going on with everyone leaving (of course the administrator won’t give a straight answer, and he certainly doesn’t take ownership for any of it).

I feel terrible for the people in the dementia unit- I heard about a resident eating from the garbage even! Who’s watching these people?!

We are definitely wanting to move, but the friendships that my loved one has made amongst the other patients is the only thing keeping us there at this point. A few patients have been moving out, and honestly I’m not sure how much longer “friendship” will be “enough” to keep us there especially at these rising costs. Ugh, I feel like I could...

I am consistently impressed with The Residence at Presque Isle Bay – it's truly a gem! The community itself is beautiful, with a fantastic patio directly facing the stunning Erie Bayfront, offering incredible views. It's a wonderful place to relax and enjoy the scenery.

What truly stands out here is the exceptional dining experience and activities. The meals served are always great, offering variety and delicious options that truly enhance daily living. They truly excel at creating a dynamic atmosphere through its diverse range of engaging activities for residents. There's always something wonderful happening, bringing joy and fostering connections.

You'll also find a great management team here, dedicated to ensuring a positive environment for everyone. This includes their commitment to their team members, shown through great staff engagement events and appreciation for their hard work.

For anyone seeking a personal care home that offers outstanding meals, vibrant activities, a beautiful environment with a view, and a truly engaging community spirit, The Residence at Presque Isle Bay is, without a doubt, a...

After researching several assisted living facilities, our family selected The Residence at Presque Isle to help care for Dad. The facility location is beautiful, the interior clean and welcoming and Dad loves the food! Both caregiving and support staff have treated Dad with respect and dignity, and our family takes great comfort in knowing that Dad is well cared for and safe each day; the wrist watch call button/safety alert device is excellent. Dad's needs increased early during his stay, and the leadership and caregiving staff worked diligently to understand Dad's changing needs. Communication with the staff has been encouraged and ongoing, seeking to understand and meet Dad's needs; it has felt like a genuine partnership. The Community Relations Director, Linsley Wybiral, was our first point of contact when we were assessing which facility would be right for Dad, and her genuine caring about Dad is a great example of how we feel about Dad's experience...