Gramer’s Meat and Produce — Local services in Erlanger

New management had increased selection somewhat over what was available for years with the previous ownership, but it’s come at a cost. The meat counter is overpriced and quality is lacking compared to even big chain grocery stores/Walmart and the markups on a lot of items are frankly inexcusable. There are also frequently “incorrect” prices that get marked up at the register. This has happened multiple times to me, last time was a box of frozen garlic bread. Marked 4.99 for a box, was the “wrong” price so got marked up another dollar at checkout (which is a bad business practice if not false advertising) bring it to 6 bucks for a box. It’s 2.89 at Kroger. I understand they have to buy a lot of stuff retail or close to it due to the smaller volumes they sell and I’m willing to pay a little more for convenience but 100% more in a time where prices are already rising is just tone deaf and very disappointing. I hope they can find a better way to balance selection, quality and pricing in the future so I can resume...

I prefer when Lucky is there. He doesn’t make you feel like you are bothering him if you ask a question. Something was coming from the package so I asked if it was leaking. I am about to ingest this….not only was the clerk rushing me by saying “ok see you” repeatedly but he had some random friend of his behind the counter trying to tell me it was fine too. I didn’t ask you my dude…. I am paying too high a price for this particular product in that store and I use to do it happily when I went in and lucky was there. This kid is always on his phone and rude... I only go in when it is absolutely necessary now unfortunately. I know Lucky can’t work 24/7 but my goodness. The nephew/cousin/friend, whoever he is… kind of rude. I will just ry to go in the morning when lucky is working from now on or go...

Things have changed big time since I moved to the area a year or so ago. There may be new owners, I'm not sure but there is new staff. On my visits there is usually this kind gentleman who unfortunately doesn't speak much English. I've literally been in a stalemate with him where he just doesn't understand my question and I don't understand him at all. Some may take this the wrong way but I'm looking at it from a business point of view: Staff won't be able to assist most customers if they don't...