Needed a new circuit breaker, technician came and said I didn’t need it just an adjustment. Cost $200.00. Later that day had the same problem, called back. And technician brought the new circuit breaker and proceeded to charge me for the new part (approximately $100.00) and then ADDED the $200.00 house call. I complained as I told them that I needed a new circuit at the on set. Technician called back to his office to explain and after some discussion they agreed to take off one of the $200.00 service calls.
Villa Hills has been requesting that i rate my experience….as my mother would say : if you can’t say something nice, say nothing at all.
Villa Hills hope you are satisfied with my review and you trying to charge me a double service call. Please do not ask me to review my experience with your company. After the technician finally replaced the circuit breaker as per my request, everything...
Read moreCraig did a great job! Was on time, professional, and had a very friendly disposition. He finished the job promptly. He’s an asset to this organization. It was made clear on the phone that there was a $75 appearance fee and an additional $125 an hour. It was also made clear that if the technician was at my home 5 minutes or 60 I would still be billed for the hour. I was fine with the terms and would use this company again, but other customers should know it’s basically $200 to show up. Five...
Read more"THE VILLA HILLS ELECTRIC TEAM WAS GREAT TO WORK WITH! RYAN, KYLE, CHRISTIAN, CRYSTAL AND TEAM WERE ALL VERY PROFESSIONAL, ACCOMMODATING, TRANSPARENT AND RESPONSIVE! THE WORKMANSHIP TO PREPARE OUR NEW IN-GROUND POOL WAS GREAT! THE PROJECT TEAM WAS ON TIME AND ON BUDGET! THERE WERE NO SURPRISES. THOROUGH EXPLANATION OF THE SCOPE OF WORK WAS CLEAR IN ORDER TO SET THE EXPECTATIONS. QUESTIONS AND CONCERNS WERE RECEIVED WELL AND ANSWERED. THANK YOU! PAUL & KELLI JACKSON...
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