Prairie Winds Veterinary Center — Local services in Fargo

I'm sure they are fine for routine care of your animals but not when they are gravely ill. I was neither impressed or unimpressed when I took my cat in for her shots, they vet barely spent any time with us (I didn't have Dr. Alicia) the vet tech spent more time getting information than the vet did examining her. My cat got a perfect health score and her shots and we were sent out the door. 3 days later my cat started to vomit, it was a Friday and it was only a few times so I didn't think anything of it. The next day she vomited a total of 26 times, I took her to the e-clinic but couldn't afford their diagnostics so I opted for palliative care (anti nausea meds, fluids and pain meds) to keep her going until I could bring her in to Prairie Winds on Monday. On Monday I brought her in and they ran diagnostics but didn't find anything wrong so they opted to keep her overnight on fluids until they could give her an ultrasound the next day. They did not give her anything to stop the vomiting, they did not try to give her any nutrients. All they did was fluids and cleaning up the vomit when she vomited. On Tuesday they did the ultrasound without me present although we had is set up so I could be present, all I got was a call saying she was doing fine but she needed surgery and the base rate for the surgery would be $1200. I had a friend listening in on the conversation who suggested I give Casselton Veterinary a call so I did and their price was much more manageable. I then informed Prairie Winds I would be taking my cat to Casselton and to please send her records and tests over, they excelled in doing that at least. When they brought her out for me to take her she had soiled herself and vomited in the carrier, she also didn't have the strength or energy to move. Once we arrived at Casselton they took her temp and their own x-ray, her temp was 105 (max for a cat is 102.5) and it appeared her bowels had ruptured and her abdominal cavity was infected. Prairie Winds had said she was FINE when I picked her up, no way had her temp gone from normal to 105 in the 40 minutes it took me to get her to Casselton. If I had left my cat at Prairie Winds I'm fairly certain she would have died. Casselton saved her and nursed her back to health and now a month later my baby girl is doing perfectly fine. Thankfully her bowel hadn't ruptured and it was abnormal fluid in her abdominal cavity instead of infection. She had a bacterial infection and cell death in her small intestines and they were so inflamed nothing could pass so she was vomiting everything up. After everything else was ruled out the only probable cause of all this was the vaccines Prairie Winds gave her. Casselton will be giving her her next shots a week apart from each other and with antihistamines to try to prevent this from ever happening again. SUMMARY: Routine care they are fine, my vet was a little lacking in the hospitality realm but if your animal is really sick take them elsewhere (Casselton is really great option if you can...

I have been a patron of Prairie Winds and Dr. Alicia since they opened, but last March, I took my weimariner Tobryn in because he tore the quick from his right front nail. They instructed me to bring him in at 730a (which I did). It was a minor procedure. They did not get to him until 230p in the afternoon. (Let me preface this by saying that I have NEVER kenneled my dogs, which they were aware of....) I started calling late morning and they kept telling me that they hadn't gotten to him yet!! I finally retrieved Tobryn at 330p. Every call I made, I talked to someone different. (I suspect because they knew I was upset.) When I picked Tobryn up, I voiced my displeasure (courteously) to office staff. The usual response was they had other surgeries ahead of him. I am a nurse. I suggested to them that in the future they should prioritize the surgical schedule (like they do in the hospital) and give time options to drop the dog off. It fell on deaf ears. Furthermore, I never received a post-call about my concerns or follow-up. I tried to work through "my issues" and made an appointment for Sept 27th for kennel cough vaccinations. When I got there, I left the dogs in the car and the vet tech came out and asked me to bring my dogs in. I refused. Vet tech said that they can't administer the oral vaccines to Tobryn and Tallyn in the car and have to be brought inside the clinic. Please know that the previous vaccinations they DID administer the vaccines in the car. No issues. Hmmmm!!! At this point, I asked for my records for Tobryn and Tallyn because I was going to change vets. They printed out the records and I left. Did I overreact or was this a learning lesson. Probably both. Whoever reads this review, I want to say that there is major room for improvement and follow-up. Above the door there is a sign that says "Woof spoken here." Obviously, they don't speak German. Would I recommend Prairie Vet for others?...

Tried them out and we will be seeking out another vet. They were fine for the routine care, and Dr. Alex was exceptional when we saw her for a few specific-complaint visits. I asked to see her for all of our visits because she is thorough, knowledgeable, and good with diagnosing, but I was informed that she only sees patients who are coming for the specific-complaint or emergency-type visits rather than annual visits and routine maintenance. We went in for bladder issues, saw Dr. Alex, but then were switched to one of the other providers after our first visit with Alex. Dr. Alex had told me what to expect, had great open and honest communication, and seemed to know the different pathways that would be taken based on what the test results showed. Unfortunately, it didn’t go that well with the other provider. I hate leaving negative reviews because it’s always possible there was more to the story than I was aware of. In short, I started to question the providers ability to diagnose, and I also struggled with her vague, flowery communication that seemed like a cover for not having answers. I value honesty more than flowery speech. If we could see Dr. Alex as our primary care, I would not leave. When I asked about sticking with her, I was informed that they could ask Dr. Alicia for special permission, but that it isn’t the norm for her to see routine care visits. It seemed like a big deal and I’m not interested in being an inconvenience or the...