TA Truck Service — Local services in Farragut

Please explain why the fuel desk is very far away from the fuel island and uphill as well.

The distance definitely doesn't make this fuel stop driver friendly whatsoever, especially if there's any issue at the c pump or if you want/need a receipt.

This design definitely did not have customer service in mind and appears to be designed this way because it was easier for the management & staff... not the trucker.

Someone from TA left a remark concerning this post & requested I contact them regarding my oncerns.

Well, my counter request is that whoever is in charge there and elsewhere at TA put themselves in the truckers' boots who have to twice (pump/obtain receipt) walk to the fuel island very far away, possibly more if there's any issues at the pump to complete one visit to the fuel island.

While this may not sound like a big deal, when you're in a hurry, it certainly is.

From a customer perspective, this decision is completely disregarding a normal fuel island.

It's obvious this fuel island has been remodeled, and not for the better.

If any employee there had to walk this far when they purchased fuel, I'm quite confident they'd be going elsewhere to purchase their fuel & you know what I completely agree.

Driver's, let's start going somewhere else to fuel whenever you can & leave your own reviews informing them of such, thats the only way their attention would be on the subject...

Lower and...

TRUCKERS BEAWARE !!! Decided to do a basic truck oil change here. Even gave the tech $20 to do to a good job. While tech was performing the oil change - another tech slipped under the truck, took off my good/working DEF Tank Coolant Valve and replaced it with a faulty one (this can be done in minutes). Saw this tech walk away with a part in his hands but did not think too much of it at the time. Started the truck and received Check Engine light/warning immediately. Added 2+2, confronted the manager about this but he immediately and absolutely denied this possibility/scenario, defended techs without even checking or talking to anyone !!! Essentially kicked me off the premises. Limped to nearest Volvo shop and had a new DEF Tank Coolant Valve installed. Cost me $800+ and lost a day’s worth of work, was late for client etc. Horrible experience. Shop has low life, thieving techs. Caused me immense damage and burden over a part he will sell on craigslist etc. for $100.00. Complained to corporate, been weeks – no response. AVOID LIKE...

This is a truck stop with 4 restaurants, i come in at 530am to grab some breakfast thinking of all 4 atleast 1 has gotta be open. Im standing around with another gentleman for about 10 minutes before a subway employee informs us subway doesnt open until 7am but burger king is open and there should be someone taking orders. We tell him we’ve been waiting and havent seen anyone, he says he will walk the back and check. He comes out says nobody is back there she must be in the rest room. 10 more minutes pass and ive been here a total of 20 now and finally here she comes out of the rest room and now shes saying they dont open until 6am, not even a sorry or nothing. I didnt have time to keep waiting around on these morons and had to leave. What a complete waste of time. Truckers avoid this place like the plague. 4 restaurants and nothing to eat at 545am, not even a single donut. You...