Please explain why the fuel desk is very far away from the fuel island and uphill as well.
The distance definitely doesn't make this fuel stop driver friendly whatsoever, especially if there's any issue at the c pump or if you want/need a receipt.
This design definitely did not have customer service in mind and appears to be designed this way because it was easier for the management & staff... not the trucker.
Someone from TA left a remark concerning this post & requested I contact them regarding my oncerns.
Well, my counter request is that whoever is in charge there and elsewhere at TA put themselves in the truckers' boots who have to twice (pump/obtain receipt) walk to the fuel island very far away, possibly more if there's any issues at the pump to complete one visit to the fuel island.
While this may not sound like a big deal, when you're in a hurry, it certainly is.
From a customer perspective, this decision is completely disregarding a normal fuel island.
It's obvious this fuel island has been remodeled, and not for the better.
If any employee there had to walk this far when they purchased fuel, I'm quite confident they'd be going elsewhere to purchase their fuel & you know what I completely agree.
Driver's, let's start going somewhere else to fuel whenever you can & leave your own reviews informing them of such, thats the only way their attention would be on the subject...
Lower and...
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