Filer Credit Union — Local services in Filer Charter Township

If I could rate this a zero I probably would. Haven't had to deal with them much but have heard a lot of awful things lately. But this morning my person and I had to go to close out her dead mothers account and not only was the lobby closed completely on Saturday which sucks for people who work all-day during "Banking hours"so we went threw the drive threw and we're not even properly greeted and then we're told that we could not close the acct through the drive through window so we ask to speak to a manager and the woman said she was the manager we proceeded to ask for her supervisors name and after we exchanged some polite words about she wasn't her own boss she was on the phone for 10 mins and then she finally returned and said here is her card but she can't do anything till Monday. But funny she was on the phone prolly wit the managerlol won't...

Not one of the tellers is ever polite when I visit to make a payment on my loan. Also they ask me if I know my account number but never offer to give it to me when I say that I don’t. I’m never treated when I enter the branch, and when I am called upon to be waited on whether it be in drive thru or inside the branch they always seem annoyed that they have to help me. I feel like a nuisance rather than a customer who is valued. As soon as I possibly can I am refinancing my loan with another credit union. I would never...

Wish I could give zero. Anyone know how to contact their corporate office? Because the behavior and attitude are awful. Will not be going back there ever again. Switching banks! Melanie and Amanda and also the other female. Rude as hell. All I wanted to do was make a withdrawal. Now I have to switch banks and wait until Monday to get my money. Not cool. Threatened to call the police because I asked for names and for a manager after they treated me like they did. I will never recommend anyone else...