Base Exchange BX, Hill Air Force Base — Local services in Four Corners States

We use to shop here all the time. We knew everyone who worked there and the shopping experience was enjoyable but since you got the woman who has very pale foundation, tons of blush and bright red lipstick with dark hair working at checkout our shopping experience has been a complete finger biting, eye twitching nightmare. My mum and I leave so nervous after dealing with her. She stands right behind you while you are scanning everything, I can feel her breaths on my neck. There was even one time my mum showed her ID card and I (her daughter) started scanning everything for my mum and she went on about how only people with ID cards can shop there. We know I was just helping my mum scan. Even today my mum showed her ID card to her before approaching the self checkout and while my mum was showing it she said “we need to see your ID card the machines don’t scan it” while the ID was being shown to her. And the strange thing about this lady is she isn’t rude at all she is over bearing and nerve racking. After dealing with her your heart is beating fast and you find yourself biting your finger nails and twitching after dealing with her. We are home now recovering from dealing with this lady. We told her today she is the reason we don’t shop there anymore and she just smiled cause as I said she isn’t rude at all but omg if you don’t suffer from anxiety you will after...

Most disrespectful staff a place could have. I've had two rude encounters with employees here, both were upper management. Today I was waiting around for my friend to go on break and Laura asked me to leave. Which is fine I can wait somewhere else, no problem!! But you were so disrespectful to me and have a serious attitude problem. You shouldn't be talking to anyone like that I don't care what position you have. A simple "can you wait outside of the exchange for your friend" would have been great. But instead you talked to me so inappropriately and when I tell you not to have an attitude with me, you are the one that is mad. You need to reflect on the way you treat people CLEARLY because their are other bad reviews about you made by...

Twice I was sold gift cards that wouldn’t work for fraud reasons. I went in to recoup my $500, and was treated horribly by a manager named Tamara. She made it clear that this was an issue in the past. I said, “then why are y’all continuing to sell them?”. I told her that Mikail was able to help me earlier. She became irate and said she told him not to help me. Why? Why wouldn’t you help a veteran get his money back? So, after repeatedly telling me she was closing, she did just that, and I’m out $500. I don’t expect any resolution to come of this. She really just did not...