Rendezvous Beach Rentals — Local services in Four Corners States

First, my family has a cabin on the lake and it’s always nice taking a boat out. I rent boats from Bear Lake Fun every year and have never had an issue. However, my last experience left me feeling very frustrated. I rented a boat online for the last weekend of June to enjoy a nice day on the lake with my family, friends and several kids. We reserved the large boat so we could fit a lot of people to go tubing and wake boarding. I reserved the boat a week or so in advance to ensure I’d have one as they generally get reserved quickly. Later that week the weather report turned for the worse and it ended up being about 55 degrees that weekend.

I showed up on Saturday and informed the staff that it was really cold so no one in our group wanted to get in the water. We had a four-hour reservation and really wanted to cancel it but instead would just like it for one hour to put around because it was chilly. At first, I was told that I could take the boat out as long as I wanted, and they would only charge me for the time it was used. As we were gathering our life jackets, they told me that they would have to charge me for the entire 4 hour rental regardless of how long I used the boat because I reserved it online. I told them it was too cold and no one wanted to ride the boat for that long or use the wake board. The boat had not even been launched in the water yet. They said that they didn’t have a way in their system to refund my money and it could only be done by the owner. I asked them to have the owner do that as we would not need a boat for 4 hours in the cold. They told me my only option would be to come back the next day and use any remaining money to rent other gear (kayaks or jet skis). I asked that they look into the refund for me while we were on the boat.

They pulled the boat out onto the water and I loaded up. As the guy was going over the instructions, he made a comment that the weather looked bad out there so if I needed to come back early, they would only charge for the time I was out there. I departed on the lake and a fierce windstorm picked up. I drove about three miles when I felt that the conditions were unsafe on the water for a motorboat. I was nervous of capsizing as there were waves splashing over the bow. I immediately turned around and returned the boat. When I arrived back to the rental shop, I told the guy that the conditions were unsafe for a motorboat. He agreed and told me that he already canceled all other boat rides as the waves were too big and conditions were unsafe. I asked for a refund at the counter. They said I needed to pay for the first hour (really about 20-30 mins) and the gas. I was fine with that even though it was not a fun ride, rather scary. I asked for a refund for the other three hours but they told me they were unable to do that. If I had not rented online they could give me a refund but when renting online they could not refund me. Basically, I paid about $550 for a 30 min boat ride. They said the only thing I could do was contact the owner. It’s now been three weeks and I have not been able to get a response from the owner. When I call no one is able to help and I have to leave a message. I’ve left LOTS of messages but no follow up. I’ve sent several emails through the website with no response. I do not recommend this kind of service. I’ve always recommended this rental shop in the past but it’s extremely unreasonable to charge me for a service I was unable to use. I wish someone would contact me back and...

Without a doubt, this place is an absolute gem, and I can't help but express my excitement about it! From the moment I stepped in, I knew I was in for something extraordinary. The level of service and attention to detail they provide is unparalleled, and it sets them apart from any other marina I've ever been to.

The genuine warmth and enthusiasm exuded by the staff are truly commendable. They make you feel like a cherished guest, going above and beyond to ensure your every need is met. It's not just about their professionalism; it's the way they genuinely care about each customer that makes the experience so memorable.

And oh, the management – what an incredible difference they make! It's evident that they've cultivated a culture of excellence and dedication throughout the establishment. Their ability to create a harmonious and welcoming environment is truly praiseworthy. It's clear that they value their team and invest in their growth, which translates into an even more exceptional experience for visitors like me.

Speaking from my own experiences here, I can confidently say that they've managed to create a haven that surpasses the marina in every way possible. The attention to detail in every aspect, from the pristine facilities to the top-notch amenities, is truly impressive. It's evident that they take immense pride in what they do, and it reflects in every corner of this enchanting place.

I can't help but love these guys! Their passion for what they do is contagious, and it makes me want to return time and time again. Finding a place like this, where every element of the experience is carefully curated to perfection, is a rare and treasured discovery.

I must admit, I feel truly fortunate to have stumbled upon this hidden paradise. It's not just a marina; it's a haven where memories are made, and bonds are strengthened. Whether it's a relaxing day by the water, indulging in delightful culinary creations, or engaging in thrilling water activities, this place has it all.

In conclusion, my heartfelt recommendation goes out to anyone seeking an extraordinary experience that goes beyond the ordinary marina visit. If you want to be swept away by unparalleled hospitality, impeccable management, and an atmosphere that oozes with genuine care and passion, then you simply must pay a visit to this fantastic place. I can't wait to see what wonders they have in store for me on...

BEWARE! First and last rental! We rented a 2 person wave runner for 2 hours. From the get go they gave us a rental that wasn't even available, so we had to wait for them to sort that all out. From the moment we took it out and started accelerating outside the no-wake zone, it was super sluggish. Once you got up to a certain speed it was fine, but every time you slowed down or stopped and had to get going again it took about 10 seconds or so. I thought it odd, but chalked it up to an older machine. I am a wave runner owner and know how it should go.

So I was the first to use it, and the last when I returned it. I should have said something when I returned it, but apparently that would not have made a difference. I received a call about an hour or so after returning it (as I was packing my car to return home out of state) from an employee stating that they had bad news that the customers after us took the wave runner out just to return it saying it was acting up. I would be charged $90 because when they pulled the machine out of the water, they found a rock and we were the only ones that could have done it. I assured them that there was no way it could have been us...that the wave runner did not go into anything less than 4 feet of water. I spoke with the manager and basically they had to point the finger at someone, and that was me. He said they pull the machines out of the water every night and inspect them, and that we were the first ones to use it that day, so it had to be us. There was no way he was going to put any blame on his employees.

I was told that even if I had told them upon return that it was having issues during initial acceleration, that I still would have been charged. I have about 15 family members who are witnesses to our experience. This has left a very bad taste in our mouths for this rental company. BEWARE, you may be charged for something...