The first thing patients should know: WCD incentivizes patients to leave 5 star reviews by offering gift cards to other stores. Please read the lower reviews for realistic experiences.
In August 2024, I received a recommendation and got a filling from Dr. Elizabeth Trepka, which now, six months later, requires a root canal. As I have not needed dental work before, I was unsure about the situation and sought additional guidance. I was referred to an endodontist at Stanbrick Dental, which operates under the same parent company as Willow Creek but is not in my insurance network (WCD is). I was not informed about the network situation upfront and was quoted thousands of dollars for the procedure. For comparison, I received quotes of around 400/500 for the same procedure at two other practices. When I requested my records to seek another opinion, I was quickly contacted by Dr. Trepka, who asked me to come in again and assured me that the filling had been done correctly, explaining that sometimes these things happen. I’m left feeling very frustrated, confused, and taken advantage of by this entire practice. This has caused me genuine, significant emotional distress for two weeks now, and I am left believing that I was just scammed for my money.
Please do not get your dental work done here. They don’t care about you, only your money. No matter what they may...
Read moreI visited Willow Creek Dental for my routine cleaning and to get two cavities filled. It had been a few years since my last visit, so I was nervous about being back in the chair. From the receptionists, to hygienists, to doctors, everyone was welcoming and ensured I felt comfortable in every step of the process. I appreciate the transparency of what they were doing, as things were happening. I would recommend to any...
Read moreI have been going to this dentist office for the last few years, and they have been exceptional from day one. The staff is so caring and kind, and has taken exceptional care of me through multiple procedures and countless cleanings. I have never recommended a dentist’s office until now — this is THE place to go if you have any level of dental anxiety or have struggled with them in the past. Thank you, Willow...
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