I couldnāt be happier with this company & store. 1st time pool owner & way overdue for a pool. They all really know what theyāre talking about & give me all the time & patience that I need. Iāve gone in numerous times, during the week, weekend, mornings, afternoons. Thereās little to no wait but the store always has customers. I know due to the pandemic, theyāve been jammed with business. Good for them. They deserve it. Wonderful people, staff, company. I did plenty of research & got advice from friends, strangers & professionals. I couldnāt be happier that I was steered in the right direction. I LOVE MY POOL & SEASOANAL SPECIALTY STORES! They are very upfront & honest. The 1st time I went in for one of many infinite free water samples, I was concerned when I saw the line thinking Iād have to wait forever, Wrong! They really have things organized & down to a science while still being so friendly & nice. I respect that with all the time they spend with me, they will still ask another customer passing by if thereās anything they can help them with. I look forward to the next zoom meeting that they email me regularly. Iāve called numerous times usually getting someone very quickly. But thereās also been an occasional message to email &/or just stop in the store. Thereās a reason why they are so busy. I still canāt figure out how they give me all the time that I need with theyāre incredible patient. Iām also amazed that, though they have plenty of supplies, they donāt encourage me to buy anything though I love leaving the store with some kind of purchase especially chemicals that Iāve inquired about. They are saving me money with all of their suggestions & numerous free advice. I canāt say enough good things about this company! So glad...
Ā Ā Ā Read moreWe needed to replace our pool in the Fall of 2023 and were pointed towards Seasonal Specialty Stores as a high quality dealer of Sharkline products. Michael Small, the owner, dealt with us directly and guided us towards the Sharkline Matrix pool. We initially asked for a Spring installation but Mike recommended installing in the Fall since our install would be challenging (we were replacing a pool with a deck surrounding the pool completely) and there would be fewer weather related delays. He pointed us towards Tom Gaudet Construction to install the pool and they did an amazing job getting the old pool out and installing the new pool within the confines of the existing deck (while reminding us that it would not be an exact fit but htey would do their best). Fortunately no structural changes to the deck were needed but some fill in with new deck boards were done to give the pool a finished look. After sale support was equally as impressive. I have had a pool most of my life but the state of the art is always changing. I took advantage of the "Pool School" classes offered and they managed to teach this "old dog"some new tricks. In-store assistance was always top notch too. I recommend Seasonal Specialty Stores of Foxboro and Tom Gaudet...
Ā Ā Ā Read moreLast Spring, after checking out several pool stores in the area and still feeling hesitant, I took a drive to Seasonal Specialty Stores in Foxboro. I stated that I had been doing research, felt that I wanted XYZ, but I never had a pool and didnāt want to get in over my head. Matt gave me more of an in-depth explanation on options (I like to hear details!) and without hesitation, I knew I found the place that could make my new endeavor successful! Along the way I had a few glitches, and Mike or Matt were always doing their best to be helpful and more importantly, educational. I always learn something new when I go there. I waited to write this review because I wanted to get through the whole season to see if the customer service carried thru. It did! I am looking forward to getting my supplies soon to open my pool for my first full season. Iāve already signed up for pool school again. If you want a pool, donāt hesitate to use Seasonal Specialty Stores. Mike and Matt will take good care of you! And if Matt suggests a robotic vacuum, get it! It definitely makes...
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