Amish Excellence — Local services in Franklin

Not Excellence. We worked with Guy to design a dining room sideboard and table. Delivery took more than 3 months. Together, they cost over $7,400 and to be sure, we were disappointed in the overall quality. The two pieces didn't match in terms of stain (see photos). The fit and craftsmanship of the carpentry is average at best (see photos). When we were sold, Guy told us that what sets Amish Excellence apart, is the desire to take care of their customers, unlike a big vendor. Unfortunately, when we asked Guy to see what could be done about the very poor stain and wood match, he became flustered and said there really was nothing he could do and that was to be expected..."I can't give you your money back." He offered to redo the sideboard, but not the table, and said there was no guarantee that the rework would be any better. Not exactly confidence building to us. We were not interested in our money back, and not wanting to wait another 3+ months. We are very disappointed in very expensive, average quality furniture, with little to no customer service. Unfortunately, this is why you want to go to a reputable furniture store that will confidently stand behind what...

My husband and I have had an absolutely fabulous experience at Amish Excellence! We custom-designed our bed and have been incredibly impressed with the quality, craftsmanship, and attention to detail in the final piece. The delivery team was also excellent, making the entire process seamless.

We were so happy with the experience that we’ve already returned for side tables and are eyeing their beautiful designs for a buffet, rocker, barstools, and a dresser. We love how we’re able to collaborate directly with the owner to ensure every piece perfectly fits our space—not only in size but also in style. For our bedroom, which has a Southwestern aesthetic, they worked with us to get the details just right. For other areas of our home, where we’re focusing on a modern farmhouse vibe, we appreciate having so many customizable options to bring that vision to life. From the choice of wood to the perfect stain, we get to make each piece...

I have never bought anything there and I never will. I was extremely offended when I walked in there today. I saw Amish furniture and I wondered if they knew anyone that also built Amish houses. They don't. The man in the store informed me that their furniture comes from Amish people in Ohio who "produce better quality products than any local Amish people in Tennessee." It was offending to me to hear him talk so poorly about the local Amish population. I have friends in Tennessee who have a home who was built by Tennessee Amish people that is of amazing quality. The furniture in the shop was beautiful but I did not appreciate the offending tone of the man in the store and I will...