Sonic Drive-In — Restaurant in Brentwood

Argument over a drink. Today I ordered breakfast and lunch for my son. I ordered two apple juices. While I was looking through the food, I could not find the other apple juice. And I figured that the lady, her name is Sonia, had forgotten to give me the drink. I just could not remember taking it from her. So I asked her for another juice because I could not find the one that she had given me. But instead she was like, " I already gave you a juice when you ordered it with the meal, I gave you two juices one with blank and then the other one with blank. So you should have two". And I'm I said I'm sorry but I don't it. I could tell by her face and her tone of voice that she was very irritated because she was trying to prove a point, and so she turned around without saying another word and I assumed that she was going to go get the juice. I could not believe that she was sitting there arguing with me about ONE juice that I had asked for. And instead of apologizing and saying "oh I'm so sorry about that, I'll go get you one", she seemed irritable and angry that I didn't have the juice that she gave me. So instead waiting for an angry person to give me the one thing that I asked for I pulled out of Sonic and drove away, very disappointed. It wasn't like I was asking for several more drinks and food and not paying for it. I paid for both items, the two drinks and I simply could not find the other one so I just simply asked for another one. I did end up finding it because it had fallen and it was hiding under my bag but I still should not have been treated that way. And unfortunately I will no longer go to that Sonic...

I received excellent customer service help trying to figure out how best to pay for my meal via the app without having my card on me. Everything was excellent including the speed and quality of the food(the carhop even braved the very cold evening weather for more than 10 mins helping me with the app). But as I received my food and my regular sized full price slush, I realized I had forgotten to ask for a route 44 size because I had thought that's what I was getting due to the price I was charged since ordering thru the app should be 1/2 priced drinks which he had told me he was going to honor since that was how I was trying to order anyways(I had eventually ordered at the stall and finished by paying thru the app). So I didn't get the app discount after all that cheerfully helpful customer assistance after all. So you lose two stars, but earned your extra charges because it was technically my own oversight and I didn't feel like giving the carhop extra work when their was less than 10 mins to...

Well I gave two stars for service cause I had told the guy that was on the speaker I could barely hear him , I had to repeat my order 3 times I even went over the order 3 times and tell the guy what was missing and still the order wasn’t rung up correctly I had ordered a sonic #3 cheeseburger combo with fries and a medium Oreo blast ( came as the burger and blast only) A wacky pack grilled cheese with fries small oreo blast (didn’t receive wacky pack only the sandwich and blast came) wacky pack chicken strips fries small cookie dough blast, wacky pack cheeseburger fries small m& m blast , order onion rings and a large peanut butter shake (Came as a small) . So I let them know what was missing a manager came out we let him know what was wrong with our order he brought out a medium Peanut Butter shake to go with the small to make up for the large and a...