I booked a cow from this farm a month ago for Eid, specifically explaining the religious significance and urgency of the occasion. They assured me everything was set. However, on the very day the cow was supposed to be slaughtered, they dropped the bombshell: they canceled our booking without any prior notice or explanation.
Despite numerous attempts to reach out and understand what went wrong, they remained silent. This lack of communication was not only unprofessional but also deeply disrespectful of our religious beliefs and practices. Eid is a significant festival for us, and sacrificing a cow is a central part of our religious observance. Their last-minute ditching left us scrambling to find an alternative, causing unnecessary stress and disappointment.
Moreover, the farm's disregard for customer service is astounding. They failed to honor their commitment and left us high and dry on one of the most important days of the year for our family. The least they could have done was provide a valid reason for the cancellation and offer assistance in finding an alternative solution. Instead, their silence spoke volumes about their lack of consideration and reliability.
I strongly advise anyone considering this farm to think twice. If they can't uphold a simple booking made a month in advance, how can they be trusted with more complex arrangements or larger events? This experience has been nothing short of a letdown and has marred what should have been a joyous occasion...
   Read moreOur experience with this farm for our religious (Muslim) festival Eid-ul-Adha was extremely disappointing. Despite booking a cow a month in advance and emphasizing the importance of timing due to religious reasons, they canceled on us the very day it was supposed to be slaughtered.
Their lack of communication and failure to provide a valid explanation were frustrating. It left us scrambling at the last minute to find an alternative, which was incredibly stressful.
Overall, their unreliability and poor customer service marred what should have been a meaningful occasion for our family. We would not recommend relying on this farm for important events based on...
   Read moreI buy 95% of my meat from Ketters. We grill a lot, and also have a small football team of kids to feed. We eat quite a bit of meat, primarily Beef. I won't go anywhere else! I just recently got a full sirloin, they prepared the cuts to my liking. It was about 13 lbs. (It was devoured in under a week). Excellent quality meat, well marbled, and they trim the fat so your hard earned money doesn't go down the drain. There's a reason Ketters has been around forever, it's due to professional Butchers, and top...
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