I love the fact that the employees are trained and taught to help every customer at the pay stations, it’s such a relief & really sets the tone for the fast AND friendly carwash experience!
very affordable! I enjoy using my Watercastle membership everyday! The employees are very helpful, and they are calm when I had : accidentally jumped a roller accidentally ran over the vacuuming hoses, causing them to come loose 😂 Needed help Updating/changing my card/plate info for my membership! they are very knowledgeable and easy to talk to whenever I have questions, for ANYTHING!
I also noticed the employees helping the senior citizens with using bug prep & the employees are always...
   Read moreOf all carwashes in Freeport, this one is the most attracting. Very popular and busy but yet I've never have to wait very long to get through. There is a pre-wash bug area which most car washes do not offer, a friendly and helpful staff that assists with payment and gives clear instructions through the washing process, and free vacuums after also. The property is always clean and maintained. A little pricey compared to some other car washes in the area but you get what you pay for! There's an option for a membership too which is worth it if...
   Read moreDo not go here, you will have little black plastic tar like spots all over your car. I have a brand new car never washed and after bringing it here I know have spots all over it. I talked to others who go here who noticed the spots also. They need to change their brushes or something. And response to my review. Maybe black tar on your brushes but we never drove on and fresh tar. It only appeared after going through this wash. We got it off after and tried the wash again and right after it was the same stuff...
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