The villages smoke shop — Local services in Fruitland Park

I had a great experience the first time coming here with a friend. We were happy with the purchase and had a pleasant interaction with the saleswoman, who was so personable. She gave my friend a 10% discount for a good review, which he was happy to do because she was so helpful and great with us. Had today’s visit been a repeat of that experience, I’d have given a 5 star rating.

However, my second visit was admittedly disappointing and warrants a low rating. There was a younger guy working and he was rude to me, only responding with one-word answers. I made my purchase despite his attitude, deciding not to take it personally. Upon checking it in the parking lot, I realized that the cartridge was leaking resin. I immediately brought it back in to point it out to him and hopefully exchange it for another product.

He encouraged me to keep it and use it, and if it didn’t work to bring it back in. I told him I was not comfortable with that and would rather not leave with a defective product. He exchanged it with a smaller cartridge from the same brand, and was visibly irritated that I asked him if he could check it before leaving.

The whole interaction was so odd. I understand that things can happen in transport, but it was very surprising to me how he pushed a defective product on me. I also can’t help but suspect that there was a price difference with the product (given that the first cart was 2g and the second was 1g) and that I may have been owed the difference. However, I was so turned off by his unpleasant demeanor that I just wanted to leave.

Edit: I was so touched by the sincere reply from the store that I went back. I had a very positive experience with staff and was even given a discount on my purchase in an effort to make things right. I was very happy with the product, and it’s great to know that the team communicates well behind the scenes....

WI recently had the pleasure of visiting my local vape shop, and I cannot express enough how grateful I am for the incredible assistance I received from Melinda. From the moment I walked in, she greeted me with a warm smile and a genuine willingness to help.

I felt a bit overwhelmed by the vast array of flavors available. Melinda took the time to patiently explain the different flavor profiles, from fruity to dessert-inspired options, and everything in between. Her extensive knowledge was evident as she described each flavor in detail, making it easy for me to understand what to expect.

What truly stood out was her ability to listen to my preferences and concerns. She asked me questions about what I enjoy and what I was hoping to get out of my vaping experience. Based on our conversation, she suggested a few flavors that perfectly matched my taste. I appreciated how she didn’t just push the most popular options but genuinely wanted to find the right fit for me.

After trying a few samples, I finally settled on a flavor that I absolutely love! Melinda’s enthusiasm for helping me find the perfect vape was contagious, and I left the shop feeling confident and excited about my new choice.

Overall, my experience with Melinda was fantastic. Her friendly demeanor, expertise, and dedication to customer satisfaction made all the difference. I highly recommend visiting this shop and seeking her out for any vaping needs. Thank you, Melinda, for your...

Deanna is the best! Every time I stop by the smoke shop at The Villages, she’s always welcoming, friendly, and super knowledgeable. She goes out of her way to make sure you find exactly what you’re looking for and never rushes you. You can tell she genuinely cares about the customers and creates a chill, comfortable vibe in the shop. Definitely one of the main reasons I keep coming back. Give...