The āserviceā offered by many funeral homes giving you the option of ordering floral arrangements right there below the obituary is a rip-off. Based on my budget, I chose one that was $53āwhen I clicked on the link, I was immediately hit with the guilt-inducing upsell. The $53 one was āgood,ā but for $73 the arrangement would be ābetterā and for $103 it would be ābest.ā I chose the āgoodā one and went to the next page to enter my info, but wanted to go back and look at the arrangement again. When I returned to the order page, the $103 ābestā box was highlighted. Disgusted with the whole process, I decided to go through a local florist, though I donāt know Gainesville at all.
Iām so glad I did. Nenaās website was attractive and had many good reviews. The store is open until 9 p.m. while almost all the others close at 5 or 6. After all the time I spent on the funeral home site, my order was fairly last-minute. Nena listened to me talk a bit about my friend and explain what I was looking for. She came through in a big way, and quickly, with a beautiful, very reasonably priced arrangement and even texted me the photo. It is much nicer and more creative than the one I was trying to spend close to the same amount on through the funeral home site. Sheās delightful to talk to and a talented florist and should be the first and only choice for anyone needing flowers for any occasion in the area.
Bonus: supporting a deserving local business instead of āBig Flowerāāimpersonal and...
Ā Ā Ā Read moreI placed an order online for my wife for V day. Order was placed on the 13th, and on the 14th, I called to confirm that it was going out. It still hadn't been delivered by 5pm, so I drove by the florist to check with them. The entire shop was apologetic that the arrangement hadnt beed delivered, confirmed that it was indeed out for delivery, but made me an even better arrangement than I had ordered while I waited, and assured me to take this fresh one and enjoy the one that was to be delivered. They were having issues with drivers and were pretty swamped with orders while i was there. By time I got home, the first arrangement was on my doorstep. My wife was elected with all of the flowers, the arrangements were both excellent, and these ladies made my day. Mucho...
Ā Ā Ā Read moreOrdered top right photo for client of mine whose mom had passed. The other 2 photos are what was delivered. I emailed to let Nena know that I was unhappy. I immediately received a response saying that not only would she refund my money but that she would redeliver flowers. This was on January 30th. I have tried to reach out and have received no response. I have not received an email back, a refund, nor did my client ever receive a better bouquet. ( Way too late to redeliver now). I ordered from a florist instead of an online service thinking that what I ordered would be more along the lines of what was delivered. That clearly didn't happen and nothing that was stated to make it right...
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