Everything about this restaurant I love, except their customer service. I ordered a burrito with two meats once to go, once I got home, started eating waiting and eating then realized I only got one meat, I call and I was explaining to the waitress and she said I needed to get up from my house and take the food back to them in order for me to get it fixed or get a refund. The interaction kept going for almost 5 minutes and I finally asked to talk to a manager and she said that she was the manager. I told her I just wanted a refund for what I charged for since it was extra meat. She did not gave a solution to the situation other than, idk what you want me to do. So now I hate that I can’t eat here anymore.And I used to go every week. Customer service needs extra...
Read more⭐️⭐️⭐️⭐️⭐️ El Ranchito is an absolute treasure! If you haven’t tried their Molcajete, you are seriously missing out. It comes to the table sizzling hot and packed with flavor a beautiful mix of perfectly grilled meats, cheese, and veggies, all served in a piping-hot stone bowl that keeps everything warm until the very last bite. The smoky aroma and rich sauce make every bite unforgettable.
The portions are generous (perfect for sharing!), and everything tastes incredibly fresh. Pair it with their warm tortillas and you’ve got a meal that feels like a feast. The staff is always so friendly and welcoming, making the experience even better.
If you’re looking for a dish that will impress and satisfy, the Molcajete at El Ranchito is a must-try. Highly...
Read moreThe waitress brought me some tortilla chips and red salsa after seating me. They were good. I ordered the Pollo Adobo platillo and asked for some tortillas to go with it, which I received. There were four tortillas and they had been heated on a flat iron, so they were good. The chicken was delicious! It had fresh chopped vegetables and I liked the sauce. Spicy, but not mean spicy. I also liked the rice. I don't eat refried beans so I can't comment on those. The other dishes I saw the wait staff walking around with looked good, too. I came here after mountain biking at Chicopee Woods. Low prices, generous portions, and yummy. Highly recommend. I will be going back to...
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