I placed a smoke detector order. A few days later they sent me a message that they are out of order.
“ Good morning. I am reaching out regarding the online order you placed. We are currently out of stock on this item. I can keep this order open until these arrive, or I can cancel the order if you would like to look elsewhere. Let me know what you would like me to do with your order. If I do not hear back from you within a week and we haven't received these items, your order will be canceled. Thanks, Adam”
The golden question here is why are you advertising something that you don’t have in stock. Secondly, this is very inconvenient for a customer like myself as the time is lost for not having the...
Read moreI ordered parts over the net and they were on back order , but they sent me a e mail informing me of it the next business day , and when I called and asked how long it might be they told me a possible shipment date , when they shipped they sent e mail with tracing number , good people and keep you informed on things , Not like some others who will keep you in the dark till it arrives on your doorstep . I will be doing more business with them in...
Read moreStaff is always eager to help solve your problem by offering possible solutions to your problem. Solutions may be a particular style hardware or a minor rewiring of your schematic design to make things work. No high pressure sales pitches or making you feel uncomfortable when asking questions. They are the solution and not part of...
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