Our companies have been bringing tree debris here for 20 years. After today, we will avoid this place. They charge double what their competition does, witch is fine. Showed up today at 4:46. They “officially close” at 4:45. Found the gate keeper washing up. He said “sorry we are closed”. I asked if he could make an exception this once. No can do! As a customer who spent $15k in cash here last year, I’m ticked and saddened. Apparently this individual, the usual money guy, has no drive to help a good customer. He pulled the same thing with one of my drivers last week. Who pulled up at 4:45... Said I could come back tomorrow at 7:00am. For some reason I wasn’t inclined to do that. Called the competition who is 30mins across town. They said “come on, we will have someone stay late to let you in.” That’s more like it! Asked the guy at the other dump if he was a part owner. He said no, but that the owner Dan would want him to take care of a good customer. Thank you Wall Recycling! You actually care about your good customers. Hope someone in the wonderful Buffalo Family reads this and helps the gate guy to understand how good business are run. We were fine paying double, but when I found we didn’t matter, we moved on. That’s how business works. People care how they are treated. The occasional extra mile matters. In their defense, I’m pretty sure the owners of Buffalo would...
Read moreFriendly folks, very clean from bottom to top and extremely reasonable pricing foe dropping off yard waste. Keep in mind that if you haul your yard waste in bags, you'll need to empty the bags at the landfill and take your bags with you... not a big deal and consistent with other places. They've definitely earned my...
Read moreIf I could give them a zero, I would! It would have been nice to know before hand that they charge by the length of your trailer, NOT BY WEIGHT!!! Charged me $100 to dump a 24 ft trailer with brush on it! Then had the nerve to tell me he was giving us a deal…. First and last for me…. NEVER AGAIN!!! So rude and...
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