Big Lots — Local services in Gastonia

After this experience, I doubt I will use Big Lots to furnish the rest of my home. I purchased a reclining loveseat there yesterday, at a final cost of $850. After being told they accept Google Pay, I was forced to pay with my debit card instead because the machine wouldn't accept my phone payment. The manager who came to assist simply stated "we're not trained on these machines; payment is on you, sorry" and walked away. We were given the info of a 3rd party to deliver and told they do same-day delivery. The delivery company told us it would be the end of next week instead. We called the store again and asked if we could send a friend to pick it up, and we were told that was fine as long as he had the receipt OR A PHOTO OF THE RECEIPT. Upon arrival, he was told by manager Kathleen that she would NOT let him pick it up with a photo of the receipt, only the original, contradicting what we were told on the phone. She was incredibly rude to him and refused to speak with me when I called, so I had to drive up there, pregnant and sick, to bring him the receipt. I regret spending so much money...

My family has bought furniture here for many years, including multiple recliners, a sofa and most recently a sectional. The selection and service in furniture have always been strong here for me. Prices are also very competitive, so it's worth a look if you're shopping. The store offers furniture delivery through a local group known as PDQ Delivery Service. They'll bring a delivery to your one-story home within 15 miles for $65. That's helpful if you need help getting your purchase home like my wife and I did recently for our sectional. PDQ made things right in the end, but it was a hassle that lasted all day to get the right furniture we ordered because our sectional first went to someone else's home, and they brought their pieces to us. So PDQ had to swap out the deliveries. The whole process ended up taking from 11:30 AM to 4:30 PM for me. If you use the delivery option, be sure you get what you paid for before it's all...

Imma miss this place. It would be nice to move whatever is in Wow Supermarkets into that spot and keep it only as a Supermarket (ridiculous to have everything in there); but I do know that it’s either gonna be an Ollie’s or a Roses, so I keep hearing to whoever is gonna take over this location. Got my First Lego set back in 2002 before going to Winn-Dixie and me & my pops would randomly go here on a weekend to buy random things for the house or if anything really, also bought my first Crocs here too back in 2008-2009. Shame really, everything is Gastonia is fading away. Shout out to my Mom’s Friend/Coworker, Tammy, even at the last few days hooking us up with the percents off in the store, she’s always been da...