Embroidery Wearhouse — Local services in Gilead Township

I took a sweatshirt in to have it embroidered based off of a logo that was already created for hats with a different company. I explained thoroughly how I wanted the design to be with the lettering placement, style etc. I just got it back, and it is nothing like what I wanted. Some could say this is from “failure to communicate” on what I wanted but a picture was even given of the old design. Disappointed, but thankful they had it done in time for Christmas.

Also had some trouble with communication on the sweatshirt estimated time of completion. It was dropped off on the 27th of November with a guarantee it would be done by Christmas. I emailed on the 10th of December very politely asking when I could expect it to be finished, because I knew they were busy. The response I got was that it was on the production schedule for the following Monday (12/13) and THEY would call me when it was completed. A week went by and I finally called on 12/21 because I knew I only had a single sweatshirt and that it wouldn’t have taken a week for it to be done. When I called I was told that it was done and ready to be picked up- but I had to call them, they did not call me. The lady I spoke with over the phone and during pick up was very polite and helpful, I just had poor communication with the...

I took in some blankets I purchased from Kohl's for my daughter's gymnastics team and had The Embroidery Warehouse add a gymnast and the girls name under it. They really know their stuff, quoted me a great price, have a wonderful team of individuals whom work there, and they had a fast turn around time for my custom order. I'd highly...

We ordered a few school polos and a Hoody for the new school year....the quality was great, quick pick up time and...