John Hicks Maytag — Local services in Gillespie

Every single employee that we dealt with recently from this business went above and beyond in helping us. A few years ago we called on them to repair our dryer when no one locally (Litchfield) would help us because we hadn't purchased from them. Had an issue recently with our refrigerator and encountered the same local result, so we gave Hicks a call and they made every attempt to make the repair for us. In the end we decided to just buy a new refrigerator and after a few days we decided to replace all of our appliances so they would match and were happy to give them all of our business. Their helpfulness and kindness in helping us get everything we need has resulted in complete loyalty to them from us. They will always get our business. Thank...

I called Hicks Maytag to get my dishwasher serviced. I found out that mine was hard to buy parts for. I asked about buying a new one. They had one white dishwasher left. She offered to send me pictures by text. I checked with Lowe’s online and couldn’t get the same model for three months. I was glad to support a local business in my county that is family owned. I installed the dishwasher and had it washing dishes in a short time. I have used them before to repair my refrigerator and I will definitely call them first with any future...

If you did not purchase your appliances from them do not try to get any warranty work done with them. They will cancel your appointment and not call to reschedule. Told today from the mouth of their employee "we have customers that purchase from us first, we take care of them first" . Seriously very...