I started out with a 4 star review, and left my original review in place below because that really remains true today. However, buyer beware. Returns are met with unfair scrutiny. I actually felt humiliated (by the owner) for trying to make my first return yesterday. It was an honest return for an item that just didn't work out in my home like I planned. I had all the original tags and receipts and packaging and the owner made ME feel like I was doing something dishonest. I left the store with a heavy heart knowing a very nice store wouldn't be the same in my eyes anymore.
This was my original review:
I visit Ward's whenever I need a special gift. They offer lovely gifts in a range of prices. My purchase today was wrapped with care by a friendly employee. And I always find something to...
Read moreThe owners were super helpful, patient, and knew their products inside and out. They have a large selection of FlexSteel furniture in the store and several pieces available for same day delivery or special order. We purchased a new sofa and they were able to deliver it the same day. We were very happy to buy from a local business that takes pride in their...
Read moreLooking for something UNIQUE for your home or for a gift, Wards pretty much has it. Cards are unbelievable cheap with a large selection to choice from. Huge selection of Holiday items. Need to see to believe if you haven't already. I gave it 5 stars duo to the items they carry and the help from the employees that make sure you get what you're...
Read more