Glendive Medical Center — Local services in Glendive

Our experience with the receptionist at this therapy center has been extremely disappointing and stressful. I have been bringing my 9-year-old son, who has Down syndrome, for OT, PT, and speech therapy since September. While the therapists themselves have been helpful, the front desk experience has consistently been the worst we’ve encountered anywhere.

The receptionist is rude, inflexible, and completely lacking in communication. Recently, after my son had surgery, we tried to schedule a PT appointment. Even though we are existing patients, we had to wait three weeks because the schedule was full. On the day of the appointment, she made a loud and public scene demanding paperwork that I had already submitted, as if I hadn’t done my part. It was humiliating and completely unnecessary.

Throughout our time here, we’ve had repeated issues with her. She has shown no courtesy, no willingness to help, and no accountability. For example, we were not even informed that our speech therapist would be out for three months on maternity leave until after she was already gone—something that should have been communicated well in advance.

It’s disheartening to have to deal with such disrespectful and unprofessional behavior, especially in a setting that is supposed to be supportive and accommodating to children with special needs. This kind of treatment adds unnecessary stress to families already carrying...

Don't have an experience never will I'm surprised you don't ask your New hires more as long as Mrs steben works there I would never go jenny in a public hearing stood in front of Warren county panel without even witnessing incident and in front of me her cousin in-law by marriage to my paternal uncle who's dog mauled my child 2 years ago and instead being family?:''''";&##$$$ jenny came to bat a nurse at time still is apparently in front of my wife my lawyers partner and My self when asked who she was and why she supports my uncle said Yes to the question of would you trust that dog after seeing what it did with your own children...I thought with my aunt's mom Grandma all nurses grandfather being medic us navy I was under the impression nurses were to save care and prevent harm I apologize I have never visited your medical center and as long as jenny works there even when I do visit Montana and glendive and trust me my job takes me all of states I will never go to glendive medical center I have no trust in that woman she was always good to me up until that moment and she wasn't even there...

Sent me away with a possible H. pylori infection- vomiting blood and a stomach ache 24-7 with NOTHING. It is because I refused to run thousands and thousands of dollars worth of tests my Medicare won't cover (yet I took all those same tests just months ago here for a bike accident- which is how I found out how much it costs), and still more return visits to this facility over 100 miles away from my home which lacks adequate health care just to get a diagnosis, let alone a prescription or relief from the pain I am constantly feeling. But I guess that is why health care costs so much. They would rather run every test in the world than test a $14...