Off The Hook Meat Shop LLC — Local services in Goodyear

Honestly, after trying lots of different meats here.....the plain ground beef is really the only thing that's good. The gamechanger ground beef tastes.....off....tried it 3 times over 5 years coming here and something just isn't right. I've made my own "gamechanger" blend of brisket/rib/beef and was way jucier and tastier than what this place is selling for a fraction of their cost. The steaks are far superior at costco and far cheaper. Never had 1 good steak here at all...not once on any cut or type. For the price they're charging, it's much higher than a choice cut at costco while being at or less than a choice cut quality wise. The ground beef used to be cheap but with all these price increases now, it's gotten too much. The quarter pound hot dogs taste really great, but the packages they put them in are never sealed right and they don't last long as well as the casing they use to make them in is VERY tough and is the big letdown on them and dont get me started on their foot long buns which are dried out and bland. The freezers are JAMMED PACKED full of seafood and meat where a good solid 70% are freeze damaged where you can see the packages are not sealed correctly. Yet they're asking $$$$$$$ for them. Sadly Arizona doesn't know deli's or butcher shops as the quality of both is just poor. Horrible food out here in the 38 years I've been here. Not sure if I'll ever be back here unless somehow the pricing adjusts accordingly to the quality. There's just nothing here that makes me want to...

Sadly , I had a bad experience today at this meat shop. My wife , parents and I have been customers for years. This store isn’t the closest to me. It takes me over 20 min one way to get there. I live near by a beautiful Frys Marketplace at Litchfield that has very good nice marbled meet/ steaks and other places along the way much closer, but I choose that place because of service. When I walked in and my order wasn’t ready the employee argued with me even tough he was extremely wrong and communicated the wrong expectations about an order being ready / time. After asking him to chill , he Kept arguing with me in front of my daughter and other customers , he kept going and stating that it was my fault / wrong as a customer for not calling weeks in advance for 5 steaks. He stated is my fault that he was busy with too much work !! He made me feel bad and that I was and problem, I didn’t felt valued as a customer. Took him 1 minute to do the work and 10 minutes to argue, he even stated to go somewhere else. I am very surprised because the owner always seemed professional and happy with their team. I hope this employee learns from his bad habits, non sense , stubbornness, ignorance and grows from it. Just this year alone I spent over $3000 dlls. MY family members and I close to $6k combined. Not fighting with customer and proving good customer service / apologize for screwing up goes long ways. Will be looking for...

Standing waiting for service while another customer was asked if he needed help, he said no, the associate then walked to the back of the store. Fortunately an older gentleman intervened and asked if I needed help. We've come here since the establishment opened. I generally buy the top sirloin; always have had it butterflied with no issue. Asked for that service today and was told that they were "incapable" of doing it by a female that I was told later was the actual owner. Same gentleman politely asked if he could be of service and I explained the situation to him and he very nicely said it's "easier" for them to cut it the way they do and also that it's would not cook evenly with an uneven hand cut. The disconnect for me is I've gone to a butcher shop and asked you to cut a piece of meat to my specifications and I'm told that the butcher shop is INCAPABLE of doing it not to mention the female owner was extremely curt when I questioned her on other cuts of meat I saw in the case. You can always tell when certain businesses are doing good because they start dealing with customers differently. At the end of the day I guess it's unfortunate for me in that I have lost the convenience of a butcher that is close, but I refuse to spend money with a company that does not appreciate my business. Enjoy the sale you got from the Bryants... I can assure you it...