El Car Wash - South Kendall — Local services in Goulds

I've started using this location, its a little out of my way but worth it. I love the high air pressure hoses to get dust out of those little nooks and crannies you just can't get with a vacuum. Speaking of the vacuum, the are powerful here. Careful... the vacuum sucked up like 2 dollars worth of quarters in a second, my fault for leaving them in the cup holder. The towels and free glass cleaner are nice touches. Make sure to use the free mat cleaners located near the building. I had to use the restroom once and it was immaculate.

On my last visit, I had a little problem, I am a monthly member which requires auto pay on a credit or debit card. My bank had issued me a new debit card and I did not update the account at El Car Wash so the gate would not let me in. The attendant there was super friendly about it and kept apologizing for the delay, even though it was clearly my fault. When he loaded the new card information he gave me a goodie bag with dash wipes and some small towels because of the delay. The staff is mostly young adults, but they are always cheery and usually seem genuinely happy to...

I had their service, I then sold my vehicle and no longer need their services. I stopped by the location next to Miami Zoo and requested cancelation. The guy at the counter said that the service was canceled but he couldn't give me a receipt because he was having issues with the printer and I took a picture of the computer screen with my phone instead. A month later my card was charged again, when I called I spoke with Kathy from customer service and explained what happened and she said that my services were canceled at that point, i then requested a refund from the last transaction and she said it was not possible and I said I had evidence that I requested a cancelation. She then said to send her an email with the picture which I did to 2 different email accounts and she said she "didnt received the email" how convenient.... she then said she was going to call me when she receives the email which she never did. My issue here is that they are very quick to take your money but not so helpful when you deserve a refund. I also had another vehicle which I canceled the membership...

not a good experience I purchased the Top membership with all the products to have my car looks as new, but no Good at all is just some booble wash . says Tire and wheel cleaner plus Tire shine, and I ended up cleaning the wheels my self the 1st and 2nd time 2 day in a row. when I talk to the manager. he gives me an excuse why the Tire product was not applied to my wheels. he says because my wheels are a little offset than the Tires. from my understanding the machine would applied the product at least on the rims if is the case. but not the wheel cleaner is supposed to clean all the dust from , but noting even after the second day the product can't remove the dust. if the product applied to my car Reale works, it should bring back to life all the dark plastics around the car. but no they still the same dry conditions, this means no matter how much you pay for your car wash membership, your car would look the same or worse. do to the PH levels of the products drying the paint of your car and...