Starbucks at Coral Reef Commons — Restaurant in Florida

Firstly, I would like to commend the hard-working partners at this store. I have been here multiple times and continue to come here as it is my favorite study spot, and no one makes my Iced Peach Green Tea Lemonade like Elizabeth P. does or my iced caramel macchiato like Mika does. The partners, Mika, Elizabeth, Carmen, Fiorella, and Ronald, have always gone above and beyond to ensure I am happy with my drinks and service. I've been in the store during different peak periods, and they deserve more patience and grace than they are usually shown. This has to be one of their busier stores, yet the partners work diligently and always greet customers with a smile, even when customers are not mature or composed themselves.

At the end of the day, the workers at this location are NOT at fault for items or drinks that have run out for the day, the times the store opens and closes (including drive-thru), or the cost of ingredients/drinks. However, I have witnessed more than one tantrum by adults who are politely told their drink is out of stock for the day or location, and their behavior has even given me second-hand embarrassment.

I love coming to Starbucks; I enjoy every aspect, from the comfy study tables to the relaxed atmosphere and the baristas' kindness. I wholeheartedly recommend you visit this store, and when you do, treat the baristas like you would like...

I am a regular at this local Starbucks and have visited numerous others, but the service I receive here, especially from an employee named Seth, stands unparalleled. Each time I pull up to the drive-thru, hearing Seth's voice over the speaker is a clear sign that my experience will be nothing short of perfect. Seth has a remarkable way of ensuring that my order is always ready by the time I reach the window, flawlessly prepared and with no detail overlooked.

What truly sets Seth apart is his evident passion for customer service and his genuine enjoyment in his work. The care and dedication he puts into every interaction do not go unnoticed. It's employees like Seth who transform routine coffee runs into genuinely delightful experiences. His people-centered approach is a shining example of the kind of service that not only meets but exceeds expectations.

I firmly believe that Seth's outstanding commitment to customer satisfaction deserves recognition. A promotion would be a fitting acknowledgment of his hard work, dedication, and the positive impact he has on the Starbucks experience. It's rare to encounter someone who consistently goes above and beyond, making every visit memorable. Seth is indeed one of...

This Starbucks always has an issue. This is the closest Starbucks to my daughters school and we grab coffee every morning before class. One day her breakfast sandwich was hot on the outside and cold on the inside I had to stop go inside and have them replace it. Another experience we had was I always ask for my croissant to be toasted, one day it was so toasted that it was not able to be eaten. I went back again and told the employee and he tells me in my face “that’s impossible” when I showed him he said “it probably came defective” ok so here we go to today which made me write this review. I am at the drive thru I request what I want and the girl tells me “ no don’t give me your drink order, give me your food order first” I hesitated and thought to myself who does this??? When I got to the window it was another girl and the one I spoke with was behind her. This location has very bad customer service. I am in the management field and we train our employees to be above and beyond with...