Hickory Swing Golf Course — Local services in Great Falls

The course was essentially empty when we played and the six of us were prevented from playing together through a strict enforcement of a no more than 4 on a hole rule. No one came within 3 holes of us all day but they hassled us all day when we attempted to even say hello to our friends. It was the least fun I’ve ever had playing golf. Being treated somewhere between children and criminals. After the treatment we received today I cannot think of any reason why someone would want to play that course. Eagle Falls or Anaconda Hills would be better courses and if one wants to be less serious and have more fun, then Fairfield or Choteau would be much better choices.

It takes a special type of contempt for your customers to offer the argument that they lack the intelligence to comprehend selective enforcement of a rule only when that enforcement serves to benefit the reason the rule was implemented. Thus blindly enforcing a rule, even when that enforcement has no benefit to the current circumstances, is the only possible solution your customers could possibly understand given their severe mental deficiencies.

Regarding customer service, I would go so far as to think that good customer service would involve finding solutions that achieve both the customer’s objectives and those of the business. For example, if the primary customer desire is for a group of friends to be able to enjoy a golf outing together, and they are willing to sacrifice to a certain degree on the purity of their game, then to achieve the same or even a better rate of play as a single group, they could play as 3 pairs of 2 (or even 2 pairs of 3) doing a best-ball scramble instead of each playing their own poorly-hit ball. An alternative that should make the 6 play at the rate of a group of 3 would be to play as teams of two with each taking alternate strokes. In short, 4 to a hole is far from the only way to achieve a certain rate of play. And while I would emphatically agree that rate of play is tremendously important to ensure all customers on a course can enjoy a golf outing, when there is no-one remotely close and hence no-one impacted by another group’s rate of play, then rate of play ceases to have any...

The professional golfer would probably like more challenging rounds. I am not a golf expert. I don't know if the type of grass used on the greens or fairways, but i had fun with my son. It is a smaller golf courst for those practicing distance (short and long) shots and the amateur (like myself) who needs many shots without many hazards. Fun course if you have kids learning the game or you want to play a quick 9. The two guys at the desk were super friendly and it wasn't real crowded at the time...

Great fun. Friendly staff does a great job of making everyone feel welcome. The course is a nice executive type course par 60. It's pretty easy to play nine in not much over an hour so playing a full round doesn't take all day. They have a good variety of league play in the evenings and host a number of tournaments and corporate events. A much less intimidating place for beginners and families than...