Squires Electronics & Appliances — Local services in Greene Township

Now that my nearly 5 month experience with Squires is over, I will leave this review. I needed a new kitchen suite - refrigerator, stove, dishwasher and microwave - and decided to shop local so we went to Squires. We purchased over $4700 worth of merchandise. The purchase and delivery process were very easy, however, my refrigerator was dented upon delivery. I was told this was no problem and they would bring me a new door. It took 9 weeks to get a door (due to COVID, per Squires) and when it was delivered, it was the wrong door. That was July 13. On September 21, after 10 weeks of silence, I called again, this time telling them to either get me a door or pick up their dented refrigerator, for which I paid full price, and refund my purchase price. Miraculously, I received a door today (Sept 25). I also told Trevor that the refrigerator was already telling me the filter needed to be changed, and he should send me a couple with the door, at no charge since I had to deal with this dented fridge for 5 months. When they showed up today, they had 2 filters and a bill for $100. This is the last time I try to support small, local business. When my washer and dryer needed to be replaced last week, I bought them from Lowe's and...

I highly recommend going to Squire's for your appliances. We were first-time customers who went at the recommendation of friends and are glad we did.

After continued disappointment with the lack of customer service at big box stores, I'm so glad we drove up to Squire's. The salesman (Trevor, I believe) simply asked how he could help. We said we needed to replace our builder-supplied 10-year-old dishwasher. He asked us the basic questions such as finish, material, etc., and then actually took what we told him and showed us the dishwasher we wound up buying.

It's a given that appliances that are actually worth buying aren't cheap, but their prices were on par with the larger stores. We were briefly concerned when he said he didn't have it in the store (flashbacks of waiting a week or two... or more for a delivery), but he said his guys can run over to the warehouse and be back with it in 5-10 minutes - he wasn't lying. He had it loaded in the car and us ready to go in no time at all.

Upon unboxing, dishwasher was pristine, which is expected, but not always the case. I intstalled and ran it to test - no issues. I really appreciate him taking the time to actually listen to our needs. Squire's has earned our business...

Over the years I have purchased appliances elsewhere; invariably I have been unhappy with the quality of merchandise or been scrambling to try and get someone to repair the items when they break down. I am happy to say that my home is now filled with Squires appliances only. I love my Maytag commercial dryer and my new Maytag Commercial washer! These appliances replaced two Samsung appliances I purchased about five years ago from Lowe’s. It took a very short time for me to be unhappy with both of these appliances. Over the last 15 plus years my Frigidaire kitchen appliances have been very reliable. When my dishwasher did have a problem it was easy getting knowledgeable service. Thank you, Squires for your products and service!

I also want to commend their delivery team. They are quick, careful, friendly and neat. It is a pleasure to have them come into my home when...