My wife and I have been getting all of our furniture and appliances from Babers since we moved here in 2003. The new staff today with Charles and Jeremy are very rude and nasty to the customers. I miss Roger Taylor he would really work with you and help any way he could. I will never enter this place again as long as these two are operating the store. Jeremy attitude is really bad and Charles thinks everything is funny when trying to get help from him. I'm going to clean the fridge I have now and have it picked up. I hate to do this and it's almost paid for but I would rather start over some place else(RAC) than to deal with the bad attitudes there now. Money was taken from my account without my permission and when I called about it, I was told it was nothing they could do but they could offer me a free week but the next week they were calling for a payment. When I went in to discuss this they act like neither of them offered the free week. I was very angry at the time and decided to leave without discussing it anymore. I'M DONE WITH BABERS AS LONG AS THESE 2 ARE STILL THERE. #BRING ROGER BACK #RAC...
Read moreBefore anyone sees anything else I want them to know that I have been a long-term customer 5+ years. Well I will say as of now I will never be a customer from this Baber's on pass road. They will tell you they will have something for you and you will wait two more days to receive it. Had a brand new dryer go bad in one month, they brought me a broken one took that back and brought me another one with a broken door that quit working within the week. Then they wanted to blame my plug even though I had an electrician look at it. And wanted to refuse to bring me another dryer without giving me a hard time. Absolutely the worst the customer service. Babers when it was on highway 49 was amazing. Now they are terrible I have that nothing but problems. Well I will let you know that this good customer is definitely gone and I know y'all don't give a crap. Also the GM is terrible. Maybe he could have the kahunas to actually call me instead of sending all your other people to call me And tell me crap excuses why I can't get a...
Read moreMy home had been vandalized while I was out of town and I am facing replacement of major appliances and other things which were not covered by insurance. My central A/C unit and my refrigerator could not be repaired. I'm self-employed & with the pandemic causing my business to close for much of the past year I could not afford the thousands of dollars up front to replace my appliances.
The day before Easter A friend referred me to Babers on Pass Road and I was approved!
SaHarold helped me get 3 window a/c units & a refrigerator for under my budget and coordinated with the Baber's store closer to my home in Waveland so that everything could be delivered the same day. SaHarold helped me take advantage of the "match my payment" promotion while Jess at the Waveland store improved my payment amount so that I could get everything I needed for much less than my budge and they delivered & set it all up mwithin just a few hours on the same day! Thanks guys! 😊 knowledgeable, courteous staff,...
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