Going into a mobile phone store is not one of my favorite things to do. I have to say, every experience I have had with this particular Boost store has been fantastic. The people in there are knowledgeable, friendly, honest, and have a great attitude. I can't recommend the actual boost mobile service to anyone. (It works fine for me, especially for the price) However, I would recommend this store any day. Much better experience than going into one of the big vendors stores where you wait and wait and wait, just to have someone try to get as much money out of you as possible. All they care about is...
Read moreYou advertise additional lines with a extra phone for 10.00! Then you go in even when it says on the wall in their store that have it still going. Then charge you 20 for a phone and then even though your existing customer who's never missed one bill their gonna charge you a activation fee. So 106 over 36 that I was quoted the night before by tgeir store manager. I ended up going to bloomingdale store at Stratford and Best Buy who both offered it for 36 out the door. Thanks for nothing Hanover Park and I hope everyone just drives to the next town for actual advertisement that is...
Read moreToday I had spent time struggling to get through to customer service on the phone so I reached out to the store to see if they may be able to help. Sandra was very nice and helpful and knew right away what my issue was. She did have to still get something from customer service but she handled it on her end and the issue was resolved in less time than when I was sitting trying to get through on my own earlier. When you get someone who knows what they’re doing and is timely and personable, it's always a breath...
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