My daughter attended go for the gold gym for about a year. It seemed like a good gym. Most of the staff was attentive to the kids. She was even invited to participate in the competition team. As most parent know gymnastics is an expensive sport to participate in with gym fees, uniforms, and parent fees in order for your child to participate in the completions which was around $1100. Unfortunately Covid happened and the gym was shut down. Initially the gym was trying to keep us updated with the goings on. During our meetings the gym lead Tim stated that parents could select to have their TPA (parent fees) rolled over to the next year or he would refund parents their money since the season didn’t take place. There was a delay in getting money as per Tim because he had submitted money for the competitions and he was waiting to get the money back from those facilities. We said we would roll over initially. But then things happened and my family decided to move out of state. So I immediately notified the staff to unenroll my child and that I would like to receive my refund since she wouldn’t be participating with the gym anymore. Weeks and weeks went by no communications. I repeatedly emailed the staff through summer 2020 and finally in October I received a call from Tim that my name was coming up on the list to be refunded and I should be receiving within a few wks. I waited a month and no communication. So I emailed Nov. 2020. No response for GFTG staff. They’re absolutely unprofessional and inconsiderate to the parents to think they can just keep peoples money and never once communicated any difficulties about refunding my money. You would think during a pandemic they would understand they people need their money. It wasn’t until I emailed to communicate I wanted a response to resolve this matter or I would be taking them to court did they respond with a snotty response. I would NEVER recommend this gym to anyone. Their staff is unprofessional. They’re...
Read moreMy daughter loves coming here weekly for class. The coaches seem to be wonderful and caring My only two complaints are the smell and the parking. Some days it can get pretty unbearable. I understand this is a gymnastics school, and kids have been active and wearing their shoes all day, but there must be a way to ventilate the rooms... Fabreeze or a commercial air freshener? I have had several parent complain about this. Parking is absolutely crazy when it's busy. The parking lot is small amd narrow, and a lot of parents are not parked in an actual spot, so you really have to be careful pulling in and out of the parking lot. There is extra parking on the lot next door which I highly recommend! Update: We just had my daughter's birthday party here. The coaches took care of the kids while the hosts prepare for the party. We had a good time and it wasn't too stressful. Keep it simple! I did Fabreeze down the carpeted areas and sprayed Fabeeze air freshener before setting up. It kept the gym odor at bay. 😊 Don't forget the air freshener!!! Since our party was at 3:30, there were still kids leaving which made setting up a tad difficult. There were soda cans and water bottles laying around and the bathroom garbage was not emptied. Other then that, the tables were already set up ready for table clothes. Overall it was a...
Read moreMy daughter did a 'trial class' a week ago. I will start off by mentioning the trials are not free and each trial class is $30. When I called to register her, I was told she would be evaluated to see if the class we chose was the proper fit for her skillset and level. When we arrived, no one welcomed us or said hello. I could see people in the main office. When they gathered the students to enter the gym and start the class, I brought my daughter in and the teacher simply introduced herself and that was it. When the class was done, the teacher said nothing to me...not a word, and then brought in the next group of kids. No one has contacted me or followed up via phone or email. To top it off, the facility smelled awful and was not clean at all. My daughter even said her hands smelled terrible on the way home. Why on earth would I join this facility and have my daughter become a...
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