Preferred Business Systems, Inc. — Local services in Hanover Township

Be vary weary of this company. They had one of my employees sign a 5 year contract for a printer thinking it was a delivery confirmation. Now we are stuck paying until 2027 and they refuse to break the contract. They broke the first one a year early to dupe us into this second one, but they can’t break this one? How did we learn this? Because we were leaving their IT company due to poor service, extremely late response times, and always some new tech that wanted access to my computer with sensitive information on it. All at almost $800 a month!!!! Then the printer scam was exposed. We are saving tons of money by getting away from these clowns, and our IT service is 100% better than it was before. More secure, way better response time, and I’m not completely locked out of my computer from changing things. I’m back to doing what I have to in 20 mins, not stuck until some ‘tech’ calls back at 4:00pm when my problem was at 10:00am. With the money we’re saving from their bum IT, I’m ok for paying for...

I am really disappointed with the services with this tech co. They have tripled their prices, don’t respond to customers on admin issues and they send new techs that don’t know what they are doing for service calls. When they get your business, you don’t hear from management other than to raise prices. I wouldn’t sign up here....

They came to set up a new, obligatory email at our company. I typed in a password. Then the tech sat at my desk and opened up his computer and MY PASSWORD WAS VISIBLE! They have access to the computer account & personal info which is a great concern. I was told I will be even more secure because they are...