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Armed Services YMCA Killeen — Local services in Harker Heights

Name
Armed Services YMCA Killeen
Description
Nearby attractions
Purser Family Park
100 Mountain Lion Rd, Harker Heights, TX 76548
Nearby restaurants
Bahama Buck's - Harker Heights
200 Commercial Dr Suite 101, Harker Heights, TX 76548
Bush's Chicken
250 Commercial Dr, Harker Heights, TX 76548
Nearby local services
CPR Cell Phone Repair Harker Heights
200 Commercial Dr Suite 102, Harker Heights, TX 76548
Nearby hotels
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Keywords
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Armed Services YMCA Killeen things to do, attractions, restaurants, events info and trip planning
Armed Services YMCA Killeen
United StatesTexasHarker HeightsArmed Services YMCA Killeen

Basic Info

Armed Services YMCA Killeen

110 Mountain Lion Rd, Harker Heights, TX 76548
4.1(341)
Open until 9:00 PM
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spot

Ratings & Description

Info

attractions: Purser Family Park, restaurants: Bahama Buck's - Harker Heights, Bush's Chicken, local businesses: CPR Cell Phone Repair Harker Heights
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Phone
(254) 690-9622
Website
killeen.asymca.org
Open hoursSee all hours
Thu5 AM - 9 PMOpen

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Reviews

Live events

Belton Bash Scavenger Hunt
Belton Bash Scavenger Hunt
Thu, Jan 15 • 11:00 AM
126 North East Street, Belton, TX 76513
View details
Killeen Murder Mystery: Solve the case!
Killeen Murder Mystery: Solve the case!
Thu, Jan 1 • 12:00 AM
801 N 4th St B, Killeen, 76541
View details
Romance Therapy Club
Romance Therapy Club
Wed, Jan 7 • 6:45 PM
Cinemark Temple and XD, 4501 South General Bruce Drive, Temple, United States
View details

Nearby attractions of Armed Services YMCA Killeen

Purser Family Park

Purser Family Park

Purser Family Park

4.5

(415)

Open until 11:00 PM
Click for details

Nearby restaurants of Armed Services YMCA Killeen

Bahama Buck's - Harker Heights

Bush's Chicken

Bahama Buck's - Harker Heights

Bahama Buck's - Harker Heights

4.7

(515)

$

Closed
Click for details
Bush's Chicken

Bush's Chicken

4.0

(379)

$

Open until 10:00 PM
Click for details

Nearby local services of Armed Services YMCA Killeen

CPR Cell Phone Repair Harker Heights

CPR Cell Phone Repair Harker Heights

CPR Cell Phone Repair Harker Heights

4.7

(274)

Click for details
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Posts

Mariela Alvarez-BarberMariela Alvarez-Barber
I loved this YMCA but reached out to them a few months ago to cancel for the summer I was told I would have to email the registration person and they would send me the email I never received it so I logged into my account over 30+ days ago stopped the reoccurring payment and put in the request to cancel due to the summer I only needed it winter believing my service was cancelled I stopped going a month ago. 5 days ago I was charged $767 from the ymca i relogged in put in the stop reoccurring payment and cancel again but now it showed next year date. I called today 6/7/25 and was told they updated and cancelled my membership but I can still use it this month. when I asked when would I received my refund I was told memberships are not refundable and I would not be receiving my $767 back. I asked how was the possible if I cancelled over 30+ days plus I had called prior. I was told “THAT IS WHY WE DONOT ACCEPT ONLINE STOP REOCURRING PAYMENTS OR MEMBERSHIP CANCELLING you have to email” I t d them this did not sound right why have the option to stop reoccurring payments and cancel online if you will NOT accept it still renew the membership and proceed with charge then say no refund I was provided the email to registration to ask for a refund they would not give me but it was to their discretion is they did. I email see attached, I double checked made sure I had the right email but received an auto reply that I am blocked I called 866-427- 9622 which according to google is corporate spoke with shama was told this information was incorrect and they have never heard of this issue. The option for online stop reoccurring or cancellation is an option and they cannot decline it and proceed with a charged also had never heard of an email getting block and also she now couldn’t locate my account it was none excistant. This is disappointing I cannot physically go down there at this time and I have no way to reach any one.
Katherine AlcivarKatherine Alcivar
Double experience with them first they overcharge me and it took forever to get a refund back from them. Then I calling to cancel my membership and a lady called Desirae call me back and said she took care of my membership. And I need to send another email for my mother-in-law which I also did and I called her back to confirm and she said yes she received it. To finding out today they went ahead and charge me for my membership and my mother-in-law‘s membership. I call And to find out what exactly happened, and a lady answered the phone and said to not get loud with her otherwise she will not help me because she is trying to help me out and with that attitude I won’t go get anywhere. I was not getting loud with her I was just explaining my frustration with this situation. So be aware guys they are not professional at all.
TashaTeezyTashaTeezy
We had a great experience in YMCA sports program this past season. As a volunteer Volleyball Coach it was great to have information put out in advance the games started on time, equipment was already up and ready to go, and the atmosphere was pleasant. The sports director Amber Love and her male assistant was always there if we had questions and I want to thank them for making this season a great one and we look forward to the spring season. The practice schedule and game schedules were synced and well organized. Again, the games started on time and were well officiated and rules were followed. If you are looking for a great place to introduce your kids to sports or volunteer this is the place. The leadership is amazing and the sports department has really turned up a notch. I definitely would recommend it!
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Find a cozy hotel nearby and make it a full experience.

I loved this YMCA but reached out to them a few months ago to cancel for the summer I was told I would have to email the registration person and they would send me the email I never received it so I logged into my account over 30+ days ago stopped the reoccurring payment and put in the request to cancel due to the summer I only needed it winter believing my service was cancelled I stopped going a month ago. 5 days ago I was charged $767 from the ymca i relogged in put in the stop reoccurring payment and cancel again but now it showed next year date. I called today 6/7/25 and was told they updated and cancelled my membership but I can still use it this month. when I asked when would I received my refund I was told memberships are not refundable and I would not be receiving my $767 back. I asked how was the possible if I cancelled over 30+ days plus I had called prior. I was told “THAT IS WHY WE DONOT ACCEPT ONLINE STOP REOCURRING PAYMENTS OR MEMBERSHIP CANCELLING you have to email” I t d them this did not sound right why have the option to stop reoccurring payments and cancel online if you will NOT accept it still renew the membership and proceed with charge then say no refund I was provided the email to registration to ask for a refund they would not give me but it was to their discretion is they did. I email see attached, I double checked made sure I had the right email but received an auto reply that I am blocked I called 866-427- 9622 which according to google is corporate spoke with shama was told this information was incorrect and they have never heard of this issue. The option for online stop reoccurring or cancellation is an option and they cannot decline it and proceed with a charged also had never heard of an email getting block and also she now couldn’t locate my account it was none excistant. This is disappointing I cannot physically go down there at this time and I have no way to reach any one.
Mariela Alvarez-Barber

Mariela Alvarez-Barber

hotel
Find your stay

Affordable Hotels in Harker Heights

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
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Double experience with them first they overcharge me and it took forever to get a refund back from them. Then I calling to cancel my membership and a lady called Desirae call me back and said she took care of my membership. And I need to send another email for my mother-in-law which I also did and I called her back to confirm and she said yes she received it. To finding out today they went ahead and charge me for my membership and my mother-in-law‘s membership. I call And to find out what exactly happened, and a lady answered the phone and said to not get loud with her otherwise she will not help me because she is trying to help me out and with that attitude I won’t go get anywhere. I was not getting loud with her I was just explaining my frustration with this situation. So be aware guys they are not professional at all.
Katherine Alcivar

Katherine Alcivar

hotel
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Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Harker Heights

Find a cozy hotel nearby and make it a full experience.

We had a great experience in YMCA sports program this past season. As a volunteer Volleyball Coach it was great to have information put out in advance the games started on time, equipment was already up and ready to go, and the atmosphere was pleasant. The sports director Amber Love and her male assistant was always there if we had questions and I want to thank them for making this season a great one and we look forward to the spring season. The practice schedule and game schedules were synced and well organized. Again, the games started on time and were well officiated and rules were followed. If you are looking for a great place to introduce your kids to sports or volunteer this is the place. The leadership is amazing and the sports department has really turned up a notch. I definitely would recommend it!
TashaTeezy

TashaTeezy

See more posts
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Reviews of Armed Services YMCA Killeen

4.1
(341)
avatar
1.0
1y

Do not recommend for people with kids!!!

I am reviewing this facility of the pros and cons:

The sauna can use some improvement as it smelled really bad like dog and other bad smells. The lights were off, but it is okay because other times it did not stink so bad. Today, was bad. Yesterday, real bad. Heat plus sweat plus no wiping is perfect environment for stinky bacteria. FIx: Cleaning schedule

Parking: A nightmare. Took 20 minutes to park. Kid needed to go pee. Had teen take her to pee at the daycare facility. Finally parked 20 minutes later to find out that my 16 year old son could not sign in my 3 year old because I was not present. I told him babe get off, take her to pee, I am coming. I need to park. Baby is off of diapers potty trained at 3, but cannot hold it for 20 minutes!

That is okay. Problem was when I got there. The lady wanted to give me a lecture on why she needs a parent present. Understandable, until a man was talking to my back. I turned to asked to see if he was talking to me because I was also talking to the party in front of me. Someone was talking to my back. I felt like basic human decency would mean one at a time.

Further I turned snappy and said can I finish. Yes, not the best response but 20 min to park, plus toddler running around, plus not being acknowledged by daycare staff after we made eye contact , plus being talked to a man from the back will do that to you. He was respectful after, introduced himself after. I approached, but I was not very receptive because he literally just tried to scold me for sending my teen to take my kid pee, reintegrating how the adult had to be present, and was talking over the lady in front of me and her. Sir, you cannot be buff and aggressive. I will not acknowledge you. I understand sir, but I gotta get to class. That teen is also in adult swim classes. I feel like I was being tagged team aggressively. My response is not to submit but match energy. Sorry, it is who I am.

We got to swim late, toddler was checked in, fussed at by two people at the same time, to come home to the director wanting to discuss and incident. Hmm, I tried calling her back. But what do you think she is gonna do. Yet a third adult is gonna scold me tomorrow. Why because I was in the wrong.

Why not deal with the real problem. Occupancy limits for the building codes, parking enough for customers? Literally every parking spot was taken. All of them. My son did not have a lane to swim on a paid swim class because there were only 4 lanes. They had another class there talking the remainder of the pool, zumba blasting music. So he got there late and it was a waste of time and money. Do not recommend. We were late 3 minutes.

My kid is sick from the other little kids at the daycare. I have attended the facility 8 days! If the main issue occupancy was taken care of then maybe wiping of the facility would take place. Maybe the classes that I paid for would be a success. The sauna would not smell like a dog, The lockers would actually shut and have space for my phone and wallet. No boils down to occupancy issue and respect. 30 day notice will be typed and turned in tomorrow.

The lady at the daycare had an attitude that was dismissive. Hello ma'am. I am here. Need to get to class because it take 20 minutes to park. She kept being a smart mouth we cannot check her in with no adult. Okay, I am here. Can you check her in now. I am so infuriated that I really wish I was not fat and needed the gym. They need to increase their parking plan limits, and control the occupancy space code for the building. There are limits in pools, in daycares, in a space due to fire code. So run. it is like a scene from the lion king where the animals run in panic in every direction. Yes I was not my best self today. I take full responsibility, but...

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avatar
5.0
29w

A Hidden Gem for Families & Wellness — Mountain Lion YMCA, Harker Heights TX

The YMCA on Mountain Lion Road in Harker Heights is truly a hidden gem in our community. From the moment you arrive, the peaceful, nature-filled surroundings welcome you. The facility is located near a beautiful park where children can play and offers a lovely walking trail that makes you feel connected to nature — complete with trees, birds, and even friendly little squirrels that often greet you on early morning walks.

Inside, the YMCA is just as impressive. The facility offers a wide variety of classes and activities for all ages, and it’s clear that family and community are at the heart of their mission. My family and I were warmly greeted and walked through the facility by Brailyn, the front desk coordinator. Her energy was uplifting, and she was incredibly friendly, knowledgeable, and thorough in explaining everything. Her smile alone could brighten anyone’s day!

The childcare services here are excellent. The daycare is thoughtfully divided by age groups — 0–3 years, 3–5 years, and 6 and up — making it easier to cater to each stage of development. The child and youth services staff, especially Lacey and her Team, have been so caring and professional. When my son had a minor incident (completely accidental), they were quick to respond, deeply concerned, and handled the situation with compassion and professionalism. Their dedication and care for the children are evident and deeply appreciated.

My daughter also had her first swim class here, and the staff was outstanding. Mr. Corey, in particular, was kind and professional and made the experience enjoyable for her.

I want to especially highlight the front desk team. Too often their role is underestimated, but they are truly the first impression and set the tone for the entire facility. Brailyn and Ms. Martha are the heartbeat of the front desk — always warm, attentive, and welcoming, even when things get busy. They embody the YMCA’s mission of supporting military families in spirit, mind, and body. Every time I walk into the building and see them, I feel uplifted.

To be fully transparent, I did have one unpleasant encounter with another front desk staff member (short black hair, possibly Hispanic), whose attitude was less than welcoming. At the time, it almost made me reconsider signing up. But I remembered how Sunshine Brailyn made me feel during our first interaction — and I’m so glad I gave it another chance. Her positive spirit reminded me that one person should not determine your entire experience, especially when the rest of the team is so exceptional.

If you’re thinking about joining, I highly recommend requesting Brailyn or Ms. Martha at the front desk. They will make you feel right at home. The Mountain Lion YMCA is a place where your family can thrive — physically, emotionally, and spiritually. Sign up. You...

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avatar
1.0
1y

What a discouraging disappointment we had at the HH facility today!!! 😡 We drove all the way from Temple and back but the return trip my 6 year old granddaughter was sobbing because we were denied entry to the pool. I am visiting from out of state to care for her over her spring break. My husband is retired military (retired from then Ft Hood in 2004) but we now live in another state. We have a current ymca membership with our local YMCA. What I was told today was extremely frustrating. Prior to my trip, I messaged your facility through your website. I have yet to receive a response. I scoured your website and Facebook sites looking for information telling me that my current membership would not be valid at your facility, but I found nothing. At your facility, I was told your “Armed Services” YMCA has no association with the “YMCA” - but you have the same logo?! The young woman I was talking with asked if we were just wanting to use the pool during open swim, I replied yes. She said we could pay a day use fee. She then asked if I was Mom, to which I responded no - I’m her Grandma and am caring for her over Spring Break. She then tells me I cannot take her in without a notorized consent from her parents that has been approved by the site director. When I asked about what the site director hours are so I can bring the letter, she tells me the approval take 3-5 DAYS. These are ridiculous expectations and quite exclusionary. I’m am so very disappointed in our experience today. After coming home I again I scoured your website and Facebook page and see nowhere a non-affiliation statement OR a requirement for a notorized approval requirement for a grandparent to bring a grandchild. I will add, that, prior to moving out of state I was an employed caregiver who was able to take my charges to an Austin area YMCA without a notorized approval from the parents or a membership. We paid the day fee and that was it. I would rate a this YMCA (uses the same logo as my YMCA but not affiliated?) zero stars if I could. Total lack of proper communication. No actual list of contacts to reach out to (who is the...

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