As a business our lodge has used them for years but they seem to be not as customer oriented as before. They are taking longer to fulfill orders. On a personal level I’ve used them before and was quite pleased but this last time was the last time I will deal with them. Granted I bought the gavel elsewhere but I just needed the nameplate swapped out. I took it to them over 2 months ago. I stopped by on my way out of town and was told that it had been misplaced and she would make sure I could pick it up the next day. I told her I couldn’t on Friday but I would be back on Monday. I was unable to get back until a week and a half later and it still wasn’t done. So I took it back, took it to another competitor, who is a lot closer, and it was done by that evening! Never again...
Read morePoor service, poor work, they try and charge each time for the wrong job....left a mess by the building, didn't clean up, made everything crooked...it has taken MONTHS to get them to do this & they came & fixed their messed up work, and did it wrong AGAIN!!!!!! Go...
Read moreThey delivered exceptional quality with great compassion for an award based on the life of my late son. Everything about how they handled the situation from order to production to delivery...
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