Solid Gold & Silver Jewelry — Local services in Hartland Township

I went to ‘Solid Gold and Silver’ to sell a gold ring after looking online and seeing they offered the best price in the area at $17.50/gram for 14k gold. When I arrived at the store there was no one inside until several minutes later when a man came in through the back door. I spoke with the owner about selling my ring and he was very fast to weigh my ring and help me through filling out the paperwork. I was paid $126 cash for the ring and was then asked some strange questions about how I came into contact with the ring and why I was selling it. I understand the sensitive nature of selling gold however I felt generally uncomfortable throughout the process as he kept prying. When I asked for a receipt the owner became even more skeptical for some reason and asking why I needed a receipt and I had to press to get one from him. The owner began playing the piano then while speaking to me about his own divorce and his resulting situation. Eventually, I cut him off and had to leave. After leaving I realized that my ring was 8.4 grams and if he only paid me $126 that means I was getting $15/gram or $2.50 less than I was promised. Overall it was a fairly odd and uncomfortable experience and I was not paid the price he...

If I could put a negative I would. Dave talked a lot and I realized why after I got home and did the math. I called before hand not wanting to drive the 40 minute drive if it wasn't worth it. He quoted me $20.00 a gram for 14k and $26.50 for 18k. He seemed so nice I trusted him. After arriving home I realized he ripped me off over $695 .. I took the time to send him an email giving him the chance to make it right or even take his money back and give me back my grandmothers Jewlery. I never got a reply back so here I am making sure others are aware of this man. I'm also contacting the BBB. It's sad that you can't trust even small shops. Sadly, I needed the money and he took advantage of me. Don't go there ,don't trust him, he's not honest at all. Like I said almost$700.00 is what...

I read on line to go to about three places and get a quote to find the best price. I stopped here first. I had some gold I wanted to sale so I had an estimate on just one piece it was a bracelet. I was offered $190. I went to a pawn shop on 59 they offered $100. When I refused their offer they offered to match my first quote. I had more piece to sale I didn't want to get ripped off with the rest. So I ended back at Solid Gold & Silver. Great service!! He didn't try the wheel and deal me, like the pawn shop did. He gave me my stones back when some places have not. If I ever need to sale some gold this will be my first and last stop. Thank you for showing respect to your customers by being...