Spring Market #722....I had a recent frustrating experience that other fuel customers need to be aware of at this Spring Market location. On August 28, 2019 I pulled in to fill up with diesel. I was in a hurry, it was 106 degrees I accidentally pulled up to the unleaded only pump, slid my bank debit card before realizing it didn't have diesel, only unleaded. My bad! I immediately pushed the cancel button and printed a receipt that showed 0.000 gallons pumped. After that I moved to another set of pumps with diesel and filled up my truck ($58.00). When I got home I checked my bank transactions and noticed a - $90.00 charge had been made to my debit card from this $0.00 cancellation I made at the pump. I then called the corporate office Brookshire's in Tyler. I was transferred to another department that handles credit and debit card problems. I was told that due to worthless criminals somehow scamming fuel purchases with debit cards and whenever a customer cancels a transaction their system automatically places a $90.00 hold on your bank account. So far I've made 3 calls in the last 3 days and still this issue has not been resolved. I agree with everyone regarding the very nice internal store, courteous staff and exceptional service, however this does not help me get my $90.00 refunded back to my bank account. Basically they are holding my money, $90.00, for absolutely no reason. This isn't good especially if you are disabled living on a fixed SSD monthly income....
   Read moreI stopped for the bathroom and gas on my way from Oklahoma to Midland the store was nice, clean and the employees were very friendly but I had to buy a spring card to get gas and I wasn't sure how much gas I would hold.the cards are nonrefundable and I didn't live close by to use the card again so that was not very convenient.but the gas prices were great!!so it was...
   Read moreHad to do some errands here real quick as I was in a rush, and needed to be in-n-out. Turns out that’s exactly what I got. I got in there got everything I needed went up to the checkout and a young lady by the name of Rowan got me all checked out and did everything in professional timing and manner. This young lady went above and beyond. Very...
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