American Jewelry & Loan - Hazel Park — Local services in Hazel Park

I saw this place on tv, years ago, and when I finally was able to go there.. it was disappointing. I wanted to know the price of a computer to buy it. I ask the guy at the entrance counter, he calls another guy to attend me. I’m asking the price of the article because it didn’t have one to start with (MacBook Pro 2020) So the second guy yells to the first when he notices that there’s no price, “Hey dude, do you know the price on this Mac, it doesn’t have one.” The first guy says, about a thousand, Without checking, without even looking at all, second guy, doesn’t say nothing, just closed cabinet, and turns around.., I was disappointed on the selling skills and their way of treating people. I put 3 stars, because place is nice by it self, they have a lot of things to sale. But sadly I left the store not buying anything, when the hole purpose of me going there was to...

I went to this place on Friday. I was offered $250 dollars for what I had. I told them that I’d like to check a couple other places before I sell. I went to 2 other place. The second place I went to offered me the same amount. So I decided to wait until Monday and go back to American Jewelry and loan out of respect because they offered first and they are located in my hometown. 2 days later, on Monday, they only offer me $80 and act like I’m crazy for asking for $250. I honestly believe they are just making prices up daily. I recommend you save your self time and go somewhere that will not treat you like you’re stupid. I’m going to post in my community page as well so that I can let my fellow Hazel Parker’s know. I will never stop telling people this...

Poor customer service. They sold me a defective PlayStation 5 in December 2022, lied and said I broke it, that it was never broke. We are currently headed to Trial due to their illegal acts. I advise against doing business with them. The owner was at mediation hearing in Ferndale via zoom on February 8, 2023. He stated in mediation that THE SYSTEM WAS NOT BROKE PRIOR TO THEM selling it to me. However, I have documented facts that the HDMI ports were destroyed prior to my purchase. They declined to refund my money. So, a trial date was set, which is exactly what I wanted. This isn’t about money, it’s about treating people like humans. Not using a NO REFUND POLICY TO SELL CUSTOMERS DEFECTIVE...