C. R. Frank Popcorn — Local services in Hazelwood

Terrible Customer Service - Their insert in the order asks for you to contact them to try and resolve any issues before writing review. Sent an Email that received no reply. Contacted them by phone 1-4-23 and the girl that answered said she would have to take a message and they would return my call which was never done. The lid to the tin container of the popcorn had several dents and one side of the canister had a serious dent although the exterior packaging the item arrived in had no damage. Expected a replacement of the tin or at least an adjustment to the $70.00 plus cost of the item. Severely disappointed and will not order from this company again or refer to any of my friends or family. Had I known I would not get a response we should have returned the item. Did not realize the item was damaged until the recipient opened on Christmas since the outside of the box did not show any sign of damage - hadn't taken the item completely out of the box...

I had bought popcorn from CR Frank in the past when they were on Jefferson and market was happy with the product then placed order for my mother 87 year's young "unable to eat to many Kernels" 03/17/23 fast turn around received on 03/19/23 tin was dented no plastic bag like" good '0 day's" to many Kernels poor quality control called to ask for help to resolve this issue C/S said unable to HELP go to Schnucks 3 bags of each flavor $ 9.00 not $ 45.00 never going back. Disappointed in...

Go here to fill your CO2 tanks. 20 lbs for under $50. You get to bring your own and they will fill on the spot. So awesome. I've got new tanks and most places only exchange because they don't actually fill tanks but exchange them with a service that comes by. Gotta love C.R.Franks' that fill on the spot just like a full service gas station. Some can remember those good ol days. For the rest ask your parents at dinner tonight and watch their eyes light up. ...