My Daughter bought a bedroom set from Duran's Furniture, when it was being loaded on her truck, she asked the girl if that dresser mirror was going to be safe there between the mattresses, and she was told that it was fine. Well driving to her apartment in Highland, the mirror flew out on the freeway. When we contacted Duran's Furniture later that day, we were told that we needed to bring in the box, when I informed her that, that was not possible it was on the freeway, she said she have to call the owner, and informed us that it was the owners wife that help load up the bedroom set that day. I told her I call back. When I called back I was told $120 if I wanted a new mirror. We could see paying half, they told her that the mirror would be alright, when I asked to talk to owner she said she was the owner, when I asked for her name she wouldn't give it to me, finally Duran came on and said $120 if you want a new mirror, I asked again for his name and he hung up on me. We LOVED the bedroom set, and she was gonna buy a sofa from them when she picked up the mirror. The owners of Duran's Furniture should learn how to run a business and could use a course in...
Read moreI can’t say enough good things about this furniture store! Not only do they have an incredible selection of styles and options to fit every taste, but their customer service went above and beyond. I was in a tight spot and needed furniture delivered last minute—on a Sunday of all days—and they made it happen without hesitation. What truly amazed me was that the owner and his wife personally delivered the furniture themselves to make sure I was taken care of. On top of that, they carefully assembled everything right in my home with a great attitude and attention to detail. They weren’t just dropping it off—they made sure it was set up perfectly and ready to enjoy. The best part? All of this came at a great price that was more than fair for the quality and service I received. The pieces are beautiful, the process was smooth, and the variety they offer makes it easy to find exactly what you’re looking for. It’s rare to find a store that combines quality products, unbeatable customer service, and genuine dedication to their customers. I will absolutely be coming back and recommending them to...
Read morePurchased a small dining table for 4 today at Duran’s. I happened to be traveling thru Hemet and stumbled on this family owned small business.
I am so glad we did, they had a good selection and options from a catalog as well. Prices were extremely fair, the customer service was excellent.
Antonio and his wife Maria we’re extremely nice and helpful. They helped with loading the table in our small suv and help take the table legs off and made sure we didn’t forget anything.
If you’re looking for furniture, stop by and support this family owned business. You find what your looking for and will get...
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