Dollar General — Local services in Holt

This is the cleanest DG I have been in and I frequent these stores because of the fair pricing and great sales. Sadly though, that would be the only positive thing I can say about this store. The customer service is one of the poorest I've experienced. From the cashiers to the management. I am not one to be intimidated so despite this significant flaw I still shop here as it is close and convenient for me. I have spoke my mind to the point that I no longer hear the frequent comment when walking in the store 15-30 min before close (the only time I can go in during the week mind you), I was always greeted as follows: "You will need to hurry, we are closing right now", "You only have ___min so you might want to come back tomorrow", and my all time favorite..."Do you know what time it is?". Each time looking at their watch. I didn't say anything the first few times. Then came the one time I was asked if I knew what time it was, that was the last straw. I made it very clear the the cashier and manager that I know exactly what time it is, I also have never walked out of that store a min after closing so I told them also that if I hear another comment like this again, I will see to it that corporate is aware of the complete disrespect shown to customers at this location. The store closes at 10:00p.m. and anyone can walk in the doors until that time. If there is an issue with that then these employees do not need to be working there,. I understand if a polite comment is made when someone is shopping after close but not a min sooner. I still hear them saying these things to other customers on occasion. It certainly needs to be addressed if this store aims to be...

I love Cierra and the other employees, but that new employee working today was the rudest person I’ve ever met in my life. Flipping her wrist and literally dropping my items into the bag like I made her mad because I wouldn’t use the self check outs or something. Complaining about her husband while stocking shelves, and acting like I wanted her to pull a tooth to do another transaction so I could get $10 more cash back. Literally rudest person ever. Maybe you shouldn’t work in the public if you’re that...

Worst customer service! The manager was speed walking up and down the isles yelling at the top of her lungs "IT'S CLOSING TIME EVERYONE NEEDS TO GET OUT NOW!" When I approached her about her being rude she got even nastier...my experience there was not a good one. Some people shouldn't be given management positions due to the fact they are there for the "power" instead of showing other employees how to do their job properly. I don't believe yelling at customers was anywhere in your job...